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I am a motivated and analytical professional with a Google Data Analytics Certificate and a solid foundation in data collection, transformation, and visualization. I am proficient in using SQL, spreadsheets, Tableau, and R to deliver valuable insights and solutions to businesses, and I am eager to apply these analytical skills to drive business growth and efficiency.…

Divya Ramesh

Data Analyst, Data Scientist, Full Stack Developer, +2

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I am a motivated and analytical professional with a Google Data Analytics Certificate and a solid foundation in data collection, transformation, and visualization. I am proficient in using SQL, spreadsheets, Tableau, and R to deliver valuable insights and solutions to businesses, and I am eager to apply these analytical skills to drive business growth and efficiency.…

Available to hire

I am a motivated and analytical professional with a Google Data Analytics Certificate and a solid foundation in data collection, transformation, and visualization. I am proficient in using SQL, spreadsheets, Tableau, and R to deliver valuable insights and solutions to businesses, and I am eager to apply these analytical skills to drive business growth and efficiency.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Customer Service Assistant at Bureau Veritas Canada

April 1, 2024 - Present

Managed full-cycle laboratory invoicing using OpenInvoice, SAP, and LIMS to ensure timely billing and regulatory and client compliance. Maintained high data accuracy by performing thorough file checks (LIMS and Excel) to validate pricing, test codes, and project details prior to billing. Processed client credits and analysis cancellations through SAP and LIMS, directly supporting client service and responding to operational changes. Facilitated laboratory workflow by assisting with sample logging in LIMS, including entering test codes and verifying requested analyses for proper registration and routing. Supported day-to-day administrative functions to ensure smooth workflow and a positive client experience.

Data Analyst at Data Kind

June 1, 2023 - August 1, 2023

Conducted data exploration and analysis to support the FDA’s health data privacy and security initiative. Collaborated with a team to develop digital resources enhancing patient autonomy in sharing diagnostic health data. Proposed solutions based on language models and comparative analysis for secure data sharing.

Lunch Supervisor at Ellerslie Campus School

February 1, 2024 - April 1, 2024

Monitored students during lunch, managing behaviour and resolving conflicts. Implemented safety protocols and enforced school policies to prevent accidents and ensure a safe environment.

Data Analyst III at Imperial Oil

December 1, 2022 - April 1, 2023

Collected, cleaned, and organized large datasets for analysis. Conducted data analysis and visualization to support business decision-making. Created reports using SAP Crystal Reports for operational metrics analysis.

IT Training Instructor at SSI Computer Education

September 1, 2011 - June 1, 2012

Taught various software programming languages and planned lessons to strengthen weak subjects and skills. Developed tailored lesson plans, study guides, and activities to help students advance and build confidence.

Customer Support Executive / Data Entry Specialist at HCL Technologies Ltd

September 1, 2010 - September 1, 2011

Managed customer inquiries and complaints in a banking team, achieving a 75% average satisfaction rating. Streamlined the new account opening process by verifying customer documents in under 10 minutes. Maintained a highly accurate shop database with a 99.7% accuracy rate through Excel.

Project Trainee at Metexim Technologies

February 1, 2010 - July 1, 2010

Built and integrated a payroll application that met all specifications. Completed projects within strict time constraints, exceeding efficiency goals.