Available to hire
I am a dynamic mental health support worker passionate about delivering empathetic, client-centered care. I aim to align support with individual care plans and recovery goals to empower clients on their path to wellbeing.
I have over two years of experience in mental health and project coordination. I excel at building trusted relationships, documenting meaningful changes, and safeguarding confidentiality. I enjoy helping clients navigate services, appointments, and community resources, while collaborating with teams to ensure consistent, high-quality care.
Skills
Experience Level
Expert
Intermediate
Language
English
Fluent
Work Experience
Mental Health Support Worker at Around You Support Community Services
January 1, 2024 - PresentDeveloped trusting, professional relationships with service users and delivered empathetic, emotional, and practical support aligned with individual care plans, recovery goals, and trauma-informed practice. Facilitated clients' navigation through services, appointments, referrals, and community resources. Meticulously observed, documented, and reported changes in mental health, behaviour, and risk in accordance with safeguarding and confidentiality requirements. Coordinated scheduling and appointments, ensuring clear communication within internal teams and external partners to guarantee continuity of care and effective service delivery.
Customer Assistant (Volunteer) at Hats in Mind Community Art Hub
September 1, 2023 - December 1, 2023Supported customers and visitors in a courteous and professional manner by addressing inquiries, assisting with purchases, bookings, and service requests, and managing concerns or complaints effectively while escalating issues as needed. Executed basic data entry, record-keeping, and updated customer or inventory information, while accurately processing cash, transactions, or vouchers in adherence to organizational procedures.
Executive Personal Assistant at Greater Rift Valley Conference of the Seventh Day Adventists
January 1, 2021 - August 1, 2023Oversaw calendars, meetings, travel arrangements, and executive-led projects, ensuring deadlines were met and priorities effectively aligned. Managed internal and external correspondence, prepared detailed reports and presentations, and maintained confidential records with utmost accuracy. Collaborated with stakeholders, organized events and meetings, optimized office processes, and proactively addressed operational challenges to bolster executive efficiency and productivity.
Education
Bachelor's, Psychology at University of Hertfordshire
September 1, 2023 - May 1, 2026Diploma, Psychology at WiseTech School
September 1, 2018 - September 1, 2019Qualifications
Industry Experience
Healthcare, Professional Services, Non-Profit Organization
Skills
Experience Level
Expert
Intermediate
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