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I'm a Product Designer and Researcher who began my journey in the classroom, where I spent 9 years transforming complex language into meaningful, accessible learning for high school students, including English language learners. As a teacher, I designed engaging lessons, built entire curriculum from scratch, and crafted visual materials that brought clarity to even the most abstract ideas. Through it all, I learned how to truly listen, adapt quickly, and build for impact. Today, I bring that same empathy, creativity, and problem-solving to the world of design, creating intuitive, human-centered experiences that meet people where they are and help them move forward. Teaching taught me how to design for understanding. UX lets me synthesize data and design for possibility.…I'm a Product Designer and Researcher who began my journey in the classroom, where I spent 9 years transforming complex language into meaningful, accessible learning for high school students, including English language learners. As a teacher, I designed engaging lessons, built entire curriculum from scratch, and crafted visual materials that brought clarity to even the most abstract ideas. Through it all, I learned how to truly listen, adapt quickly, and build for impact. Today, I bring that same empathy, creativity, and problem-solving to the world of design, creating intuitive, human-centered experiences that meet people where they are and help them move forward. Teaching taught me how to design for understanding. UX lets me synthesize data and design for possibility.

Ivanna Gong

Product Designer, UX Designer, UI Designer, +2

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I'm a Product Designer and Researcher who began my journey in the classroom, where I spent 9 years transforming complex language into meaningful, accessible learning for high school students, including English language learners. As a teacher, I designed engaging lessons, built entire curriculum from scratch, and crafted visual materials that brought clarity to even the most abstract ideas. Through it all, I learned how to truly listen, adapt quickly, and build for impact. Today, I bring that same empathy, creativity, and problem-solving to the world of design, creating intuitive, human-centered experiences that meet people where they are and help them move forward. Teaching taught me how to design for understanding. UX lets me synthesize data and design for possibility.…I'm a Product Designer and Researcher who began my journey in the classroom, where I spent 9 years transforming complex language into meaningful, accessible learning for high school students, including English language learners. As a teacher, I designed engaging lessons, built entire curriculum from scratch, and crafted visual materials that brought clarity to even the most abstract ideas. Through it all, I learned how to truly listen, adapt quickly, and build for impact. Today, I bring that same empathy, creativity, and problem-solving to the world of design, creating intuitive, human-centered experiences that meet people where they are and help them move forward. Teaching taught me how to design for understanding. UX lets me synthesize data and design for possibility.

Available to hire

I’m a Product Designer and Researcher who began my journey in the classroom, where I spent 9 years transforming complex language into meaningful, accessible learning for high school students, including English language learners. As a teacher, I designed engaging lessons, built entire curriculum from scratch, and crafted visual materials that brought clarity to even the most abstract ideas. Through it all, I learned how to truly listen, adapt quickly, and build for impact.

Today, I bring that same empathy, creativity, and problem-solving to the world of design, creating intuitive, human-centered experiences that meet people where they are and help them move forward. Teaching taught me how to design for understanding. UX lets me synthesize data and design for possibility.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

UX Design Intern at Macmillan Learning

June 1, 2025 - August 1, 2025

Developed and delivered a user-centered Goal-Setting feature by integrating design approaches and wireframing techniques to reduce drop-off rates and enhance user engagement with reflection and goal-setting tasks. Collaborated with product managers in weekly syncs to align design solutions with product strategy, scope, and business objectives, ensuring both user needs and organizational goals were effectively met. Conducted comprehensive user research including primary and secondary methods, and facilitated 2 usability tests with over 10 participants across a range of fidelity prototypes to generate actionable insights and drive iterative enhancements. Coordinated with developers to evaluate design feasibility, incorporating feedback on an iterated and interactive features while ensuring the successful implementation of dynamic, human-centered digital solutions.

UX Fellow at General Assembly

August 1, 2024 - November 1, 2024

Conducted competitive, comparative, primary, and secondary research across four topic areas to identify service gaps and uncover opportunities for enhancing app and website functionality, resulting in improved feature clarity and engagement. Led over 10 user interviews per project (4 total) to analyze pain points, motivations, and behaviors, translating findings into actionable insights that informed user-centered design solutions and increased task completion efficiency. Synthesized qualitative data through affinity mapping to identify key patterns and themes, developing user personas and journey maps that streamlined design strategy and enhanced cross-team alignment. Designed and iterated mid- and high-fidelity prototypes in response to user feedback, optimizing usability and accessibility while ensuring alignment with project goals and stakeholder expectations.

ELA/ESL Teacher at Education Department

August 1, 2015 - September 1, 2024

Collaborated with the English department to design and implement comprehensive curricula, ensuring alignment and delivering a consistent, user-centered learning experience. Analyzed both qualitative and quantitative data on student performance to identify learning gaps and applied data-driven strategies that enhanced engagement and educational outcomes. Customized lesson plans through iterative design and testing, adapting instruction to diverse learning needs and crafting inclusive, accessible experiences that boosted understanding and participation.