MD

GEM Learning Consultants began with one simple belief: learning should feel good. It should be clear, creative, and crafted with care—not stiff, boring, or trapped in a binder somewhere.

About

GEM Learning Consultants began with one simple belief: learning should feel good. It should be clear, creative, and crafted with care—not stiff, boring, or trapped in a binder somewhere. What started as a one-woman operation out of necessity of losing a job (thanks COVID) has grown into a small but mighty GEM-pire: a collective of sharp, thoughtful, and wildly talented creatives who love what they do and how they do it. We work hard, we laugh even harder, and we show up for each other—and for our clients—in ways that make this work feel fun and fulfilling. Founded in 2020, GEM specializes in building learning experiences that actually work: the kind that make people feel confident, capable, and excited to grow. We partner primarily with hospitality, retail, and healthcare brands—but our approach adapts beautifully to any industry that values people, culture, and great storytelling. From big-picture learning strategies to bite-sized onboarding tools… from fully built service models to funky little eLearning games… we design with intention, imagination, and just the right touch of weird. No matter the project, our mission stays the same: educate, inspire, and engage through anything-but-boring learning.

  • 20 years' experience
  • Joined January 2026

Languages

  • EnglishFluent

Industry experience

  • Education
  • Professional Services
  • Media & Entertainment
  • Software & Internet

Work experience· 8 roles

Owner & Founder · GEM Learning ConsultantsMay 2020 – Present · 6 yrs 7 mos

Founded GEM Learning Consultants to strategize, design, deploy, and measure client learning programs. Partnered with organizations to translate business goals into instructor-led, paper-based, and digital training, certifications, and gamified solutions; delivered customized curriculums and performance metrics to improve knowledge transfer across levels.

Director of Learning & Development · CraftWorks HoldingsMay 2019 – Apr 2020 · 1 yr

Spearheaded analysis, creation, and deployment of skills development for field and executive staff. Led a cross-functional team to evolve development strategy, programs, and projects; partnered with C-suite executives to align learning with business goals; launched on-site and field engagement initiatives to reinforce brand identity.

Manager of Instructional Design · CraftWorks HoldingsAug 2015 – May 2019 · 3 yrs 10 mos

Designed and deployed over 150 online and in-person learning programs for 15,000+ employees. Drove internal brand communications, reduced turnover, and improved engagement by creating a culture team and launching a brand refresh with new core values.

Global Instructional Designer · DELL INCORPORATEDAug 2013 – Aug 2015 · 2 yrs 1 mo
Technical Training Facilitator · DELL INCORPORATEDMay 2011 – Aug 2013 · 2 yrs 4 mos
Financial Services Sales Coach · DELL INCORPORATEDMay 2009 – May 2011 · 2 yrs 1 mo
Consumer Sales Representative · DELL INCORPORATEDSep 2007 – May 2009 · 1 yr 9 mos
Event Coordinator · DELL INCORPORATEDMay 2005 – Jan 2007 · 1 yr 9 mos

Education

Bachelor of Science in Mass Communication · Middle Tennessee State University2030 – 2026

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