Freelance Content Manager / 360° Content Strategist at Self-employed / Freelance

Built a full 360° content strategy across web, social media, video and print (B2C & B2B); managed editorial planning, product shoots, article writing, social activation and landing page creation; oversaw video production: ideation, preparation, shooting and editing; grew engaged communities (Instagram ~25K, Facebook ~10K, TikTok, LinkedIn ~9K); managed partnerships with 500+ influencers, chefs and brands; delivered high-quality customer service in dining room and bar setups.

Freelance Video Production at Self-employed / Freelance

Freelance video production (concept, shooting, editing); SEO content optimization; copywriting; social media management and community growth support.

Customer Service & Premium Experience at Air France

Delivered outstanding customer service aligned with Air France's premium standards; engaged in interviews in English on social innovation projects; supported large-scale events and logistics; coordinated communications and partnerships with editors-in-chief across international outlets.

Editorial & Communications Contributor at Air France

D u r i e d interviews in English on social innovation projects; organized large-scale events and editorial activities (Forum Convergences, World Efficiency Forum, COP21); coordinated with international editors.

Digital Strategist / Brand & Communications at So Wine

Led digital strategies for wine, champagne and spirits brands; produced audits, benchmarks and strategic recommendations; grew communities to 25K on Instagram and 10K on Facebook; managed partnerships with 500+ influencers, chefs and brands; improved SEO and web content; managed budgets and supplier relations.

F&B / Administrative & Cost Control at Plaza Athénée, Dorchester Collection

Managed weekly F&B ratio analysis and technical sheets; participated in accounting closings and supplier cost control.

Content Strategist / Freelance Brand Content Manager at Freelance (Self-employed)

Defined and executed a 360° content strategy for lifestyle, food, and wellness brands. Led concept development, production coordination, and editorial planning for social-first content across web, social media, and landing pages. Coordinated shoots, edited materials, and delivered a cohesive storytelling framework to drive engagement and conversions.

Customer Experience Manager at Air France

Guaranteed excellent customer service standards; ensured alignment with Air France service standards; improved passenger comfort; proactively anticipated individual needs; collaborated with cabin crew to enhance service quality.