Analyzed business and functional requirements to define test scope and QA strategy for Agile releases; designed and executed test plans, test scenarios, and regression suites for web and service modules; performed API testing using Postman and Karate; validated payloads, schemas, and integrations; participated in CI/CD activities; validated AWS backend testing; delivered comprehensive UAT documentation and Selenium automation evidence for release approvals; ensured zero post-production defects through detailed functional and regression testing.

QA Engineer at FPT Software

September 1, 2021 - September 1, 2022

Interpreted requirements to develop detailed test scenarios and risk-based test coverage; performed REST/SOAP API testing using Postman, Karate, and SOAP UI; implemented Groovy validation scripts; conducted performance/load testing using JMeter; developed Python-based Selenium automation for regression testing; managed defect lifecycle and sprint deliveries in Jira; collaborated with developers to resolve defects and improve API reliability.

QA Analyst at Sutherland Global Services

October 1, 2019 - August 1, 2021

Designed and executed manual/functional and automated regression tests; validated backend modules using AWS-hosted services and SQL; managed user stories, tasks, and change control via Jira; reviewed product documentation and supported QA lead.

QA Tester at HSBC Bank

May 1, 2016 - December 1, 2017

Assisted in executing manual test cases for core banking applications under senior QA guidance; performed functional, smoke, and regression testing for account opening and customer onboarding modules; logged and tracked defects; configured Jira; authored basic SQL queries to validate customer and transaction data; documented test results and status updates for QA leads.