Hi there! I’m Manish Kumar Singh, a customer support and operations professional with a passion for clear communication and creating positive experiences. Over the years I’ve driven smooth service delivery, coordinated teams, and managed workflows to keep customers happy and operations running efficiently. In addition to my support and operations work, I also work as a voice actor and podcast contributor, recording high-quality audio to train AI and producing engaging content. I value reliability, collaboration across disciplines, and delivering results with a friendly, can-do attitude.

Manish Kumar Singh

Hi there! I’m Manish Kumar Singh, a customer support and operations professional with a passion for clear communication and creating positive experiences. Over the years I’ve driven smooth service delivery, coordinated teams, and managed workflows to keep customers happy and operations running efficiently. In addition to my support and operations work, I also work as a voice actor and podcast contributor, recording high-quality audio to train AI and producing engaging content. I value reliability, collaboration across disciplines, and delivering results with a friendly, can-do attitude.

Available to hire

Hi there! I’m Manish Kumar Singh, a customer support and operations professional with a passion for clear communication and creating positive experiences. Over the years I’ve driven smooth service delivery, coordinated teams, and managed workflows to keep customers happy and operations running efficiently.

In addition to my support and operations work, I also work as a voice actor and podcast contributor, recording high-quality audio to train AI and producing engaging content. I value reliability, collaboration across disciplines, and delivering results with a friendly, can-do attitude.

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Language

English
Advanced
Hindi
Advanced
Bengali
Advanced

Work Experience

Voice Actor / Podcast Representative at Highbrow Inc.
September 1, 2025 - Present
Currently working as podcast representative to record high quality audio samples to train AI.
Customer Support & QA (Conversation Quality) at Amazon.ae
July 1, 2024 - December 1, 2024
Handled customer issues via chat, mail and voice providing best resolutions while maintaining trust and giving customers the best experience.
Operations Associate / Customer Support / Marketing Associate at Cooch Behar Tea Factory Pvt. Ltd.
March 1, 2019 - February 1, 2024
Oversaw operations, production, and reporting while managing staff and client relations. Handled payroll, client/customer communication, and email marketing campaigns.
Customer Relations Executive / Email Marketing Executive at Hotel Central Courtyard
January 1, 2017 - February 1, 2019
Maintained customer relationships and handled inbound/outbound calls, queries, and CRM software. Supported marketing campaigns through effective email outreach.
Customer Support Associate at Uttam Mudra Pvt Ltd
August 1, 2014 - December 1, 2016
Outbound BPO (US process) as Sales and After Sales Support, managing customer calls and ensuring quality targets were met.

Education

B.Com at Indira Gandhi National Open University
January 1, 2009 - January 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Manufacturing