Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi there! I’m Manish Kumar Singh, a customer support and operations professional with a passion for clear communication and creating positive experiences. Over the years I’ve driven smooth service delivery, coordinated teams, and managed workflows to keep customers happy and operations running efficiently. In addition to my support and operations work, I also work as a voice actor and podcast contributor, recording high-quality audio to train AI and producing engaging content. I value reliability, collaboration across disciplines, and delivering results with a friendly, can-do attitude.…Hi there! I’m Manish Kumar Singh, a customer support and operations professional with a passion for clear communication and creating positive experiences. Over the years I’ve driven smooth service delivery, coordinated teams, and managed workflows to keep customers happy and operations running efficiently. In addition to my support and operations work, I also work as a voice actor and podcast contributor, recording high-quality audio to train AI and producing engaging content. I value reliability, collaboration across disciplines, and delivering results with a friendly, can-do attitude.

Manish Kumar Singh





Hi there! I’m Manish Kumar Singh, a customer support and operations professional with a passion for clear communication and creating positive experiences. Over the years I’ve driven smooth service delivery, coordinated teams, and managed workflows to keep customers happy and operations running efficiently. In addition to my support and operations work, I also work as a voice actor and podcast contributor, recording high-quality audio to train AI and producing engaging content. I value reliability, collaboration across disciplines, and delivering results with a friendly, can-do attitude.…Hi there! I’m Manish Kumar Singh, a customer support and operations professional with a passion for clear communication and creating positive experiences. Over the years I’ve driven smooth service delivery, coordinated teams, and managed workflows to keep customers happy and operations running efficiently. In addition to my support and operations work, I also work as a voice actor and podcast contributor, recording high-quality audio to train AI and producing engaging content. I value reliability, collaboration across disciplines, and delivering results with a friendly, can-do attitude.

Available to hire

Hi there! I’m Manish Kumar Singh, a customer support and operations professional with a passion for clear communication and creating positive experiences. Over the years I’ve driven smooth service delivery, coordinated teams, and managed workflows to keep customers happy and operations running efficiently.

In addition to my support and operations work, I also work as a voice actor and podcast contributor, recording high-quality audio to train AI and producing engaging content. I value reliability, collaboration across disciplines, and delivering results with a friendly, can-do attitude.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Hindi

Advanced

Bengali

Advanced

Work Experience

Voice Actor / Podcast Representative at Highbrow Inc.

September 1, 2025 - Present

Currently working as podcast representative to record high quality audio samples to train AI.

Customer Support & QA (Conversation Quality) at Amazon.ae

July 1, 2024 - December 1, 2024

Handled customer issues via chat, mail and voice providing best resolutions while maintaining trust and giving customers the best experience.

Operations Associate / Customer Support / Marketing Associate at Cooch Behar Tea Factory Pvt. Ltd.

March 1, 2019 - February 1, 2024

Oversaw operations, production, and reporting while managing staff and client relations. Handled payroll, client/customer communication, and email marketing campaigns.

Customer Relations Executive / Email Marketing Executive at Hotel Central Courtyard

January 1, 2017 - February 1, 2019

Maintained customer relationships and handled inbound/outbound calls, queries, and CRM software. Supported marketing campaigns through effective email outreach.

Customer Support Associate at Uttam Mudra Pvt Ltd

August 1, 2014 - December 1, 2016

Outbound BPO (US process) as Sales and After Sales Support, managing customer calls and ensuring quality targets were met.