Strategic and versatile marketing professional with years of experience supporting nonprofits, small businesses, and individual clients through integrated marketing strategy, content development, client consulting, and operational support. Experienced in consulting one-on-one with clients to clarify goals, refine messaging, and execute marketing initiatives across digital and offline channels. Skilled in managing multi-channel marketing efforts, creating compelling brand and promotional assets, coordinating projects, and improving workflows to support organizational goals. Known for strong communication, relationship-building, and problem-solving skills, with the ability to adapt quickly in fast-paced, mission-driven, and client-facing environments. Highly organized and adaptable, with a proven ability to drive clarity and consistency across marketing operations.

Candice Dukes

Strategic and versatile marketing professional with years of experience supporting nonprofits, small businesses, and individual clients through integrated marketing strategy, content development, client consulting, and operational support. Experienced in consulting one-on-one with clients to clarify goals, refine messaging, and execute marketing initiatives across digital and offline channels. Skilled in managing multi-channel marketing efforts, creating compelling brand and promotional assets, coordinating projects, and improving workflows to support organizational goals. Known for strong communication, relationship-building, and problem-solving skills, with the ability to adapt quickly in fast-paced, mission-driven, and client-facing environments. Highly organized and adaptable, with a proven ability to drive clarity and consistency across marketing operations.

Available to hire

Strategic and versatile marketing professional with years of experience supporting nonprofits, small businesses, and individual clients through integrated marketing strategy, content development, client consulting, and operational support. Experienced in consulting one-on-one with clients to clarify goals, refine messaging, and execute marketing initiatives across digital and offline channels. Skilled in managing multi-channel marketing efforts, creating compelling brand and promotional assets, coordinating projects, and improving workflows to support organizational goals. Known for strong communication, relationship-building, and problem-solving skills, with the ability to adapt quickly in fast-paced, mission-driven, and client-facing environments. Highly organized and adaptable, with a proven ability to drive clarity and consistency across marketing operations.

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Work Experience

Universal Personal Banker at PNC Bank
March 1, 2019 - Present
Utilize defined procedures to drive conversations with customers to identify opportunities to acquire, retain, improve and expand customer relationships. Research and resolve inquiries and issues related to a variety of customer accounts and products. Perform daily branch audits to validate monetary transaction reconciliation. Obtain personal information from customers in order to open and close bank accounts.
Manager at Dillard’s
March 1, 2012 - September 1, 2017
Established and oversaw plans, budgets and variable costs for the store; worked with comparable sales to last year, sales to budget and future trends to maximize profitability within District. Maximized sales through joint operational and commercial focus and took actions to obtain highest level of profitability for the store. Reviewed productivity as outlined in the company sales goals with team daily in order to meet district goals and optimize profit. Supervised team members; including decisions relative to performance reviews, terminations, hires, discipline, and salary actions.
Assistant Manager at The Avenue
August 1, 2010 - March 1, 2012
Led monthly team building events including monetary budget and resource planning. Facilitated global training support to various job roles across multiple locations. Performed daily inventory audit to ensure that the store had an adequate number of supplies. Acted as a point of contact for company to vendors in order to ensure transactions were processed accurately.
Sales Associate at Express
November 1, 2006 - May 1, 2008
Maintained floor sets, including performing daily cleaning and clothing model displays. Consistently met monthly goals as directed by leadership for customer purchases. Processed monetary transactions daily without unapproved variances. Provided friendly customer service to exceed leadership expectations and maintain excellent customer satisfactory ratings.

Education

Business Administration at Youngstown State University
January 11, 2030 - January 4, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Retail