Hi, I'm Maria Morel Maluk, a highly reliable and self-managed Virtual Assistant and Administrative Professional with over 10 years of experience supporting operations, client communication, data entry, and team coordination across hospitality, finance, tourism, and service industries. I thrive in remote work environments, stay calm under pressure, and communicate clearly across languages. From managing front and back-office operations for teams of 30+ to running my own business, I have a proven track record of optimizing workflows, improving customer experiences, and turning feedback into positive reviews. I'm fluent in German, Slovak, Czech, English, and have a basic command of Spanish, which helps me collaborate with diverse stakeholders.

Maria Morel Maluk

Hi, I'm Maria Morel Maluk, a highly reliable and self-managed Virtual Assistant and Administrative Professional with over 10 years of experience supporting operations, client communication, data entry, and team coordination across hospitality, finance, tourism, and service industries. I thrive in remote work environments, stay calm under pressure, and communicate clearly across languages. From managing front and back-office operations for teams of 30+ to running my own business, I have a proven track record of optimizing workflows, improving customer experiences, and turning feedback into positive reviews. I'm fluent in German, Slovak, Czech, English, and have a basic command of Spanish, which helps me collaborate with diverse stakeholders.

Available to hire

Hi, I’m Maria Morel Maluk, a highly reliable and self-managed Virtual Assistant and Administrative Professional with over 10 years of experience supporting operations, client communication, data entry, and team coordination across hospitality, finance, tourism, and service industries. I thrive in remote work environments, stay calm under pressure, and communicate clearly across languages.

From managing front and back-office operations for teams of 30+ to running my own business, I have a proven track record of optimizing workflows, improving customer experiences, and turning feedback into positive reviews. I’m fluent in German, Slovak, Czech, English, and have a basic command of Spanish, which helps me collaborate with diverse stakeholders.

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Language

German
Fluent
Slovak
Fluent
Czech
Advanced
English
Advanced
Spanish; Castilian
Beginner

Work Experience

Ski School Manager
January 1, 2025 - Present
Managed front & back office operations for 30+ employees; handled email communication, scheduling, data entry, and reporting; managed customer inquiries and complaint resolution.
Owner & Manager at Maryland Ranch
January 1, 2019 - January 1, 2025
Managed full business operations, scheduling, administration, and data entry; coordinated staff, training, and daily workflows; optimized processes, saving time and costs; converted negative feedback into positive reviews.
Hotel Manager at 4star Hotel Hubert
January 1, 2018 - January 1, 2019
Optimized workflows across all departments; managed staff schedules, documentation, and customer communication.
Executive Assistant at Herwig Gasser
January 1, 2013 - January 1, 2015
Supported executive management of 30 employees; handled email, data entry, bookkeeping, event planning, and projects.
Bank Customer Service at BAWAG PSK
January 1, 2012 - January 1, 2013
Customer service, documentation, and daily banking operations.

Education

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Qualifications

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Industry Experience

Travel & Hospitality, Financial Services, Professional Services, Media & Entertainment, Other