Available to hire
Hi, I’m Anita Lembas, a passionate professional with diverse experience in various roles and industries. I’m originally from Poland and have developed a strong background in customer service, policy management, and translation. My love for travel and culture has shaped my career and personal interests.
In my spare time, I enjoy music, sports, and gardening. I believe in continuous learning and personal growth, always seeking new challenges and experiences. I strive to connect with others through shared interests and strong communication skills, making a positive impact wherever I go.
Language
Italian
Fluent
English
Advanced
Spanish; Castilian
Intermediate
Polish
Fluent
Work Experience
Player Advisor at Italian PTW
October 2, 2023 - PresentCurrently advising players, providing industry expertise and support.
Analyst - Policy Management at Italian
February 1, 2022 - September 29, 2023Responsible for accurate data entry and analysis of insurance contracts, as well as generating reports and resolving data quality issues.
Customer Service Representative at Majorel
January 5, 2020 - February 1, 2022Assisted business customers in finding suitable products and supported clients through various communication channels.
Customer Service Representative at Arvato
June 1, 2019 - August 1, 2019Served customers in Polish, Italian, and English, resolving inquiries and providing support.
Waitress at Costa Del Salento Village
August 1, 2016 - September 1, 2016Provided food service and customer care in a hospitality setting.
Receptionist
July 1, 2016 - August 1, 2016Managed front desk operations and customer inquiries in a hotel environment.
Receptionist at N/A
July 1, 2016 - August 1, 2016Provided reception services in a hospitality setting.
Education
MA in Language Mediation, Culture and Tourism at University of Stettin
January 1, 2017 - January 1, 2020Interdisciplinary Postgraduate Study in Training of Translators at University of Warsaw
September 1, 2020 - May 1, 2021Bachelor of Italian Study with Elements for Study in Christianity at University of Stettin
January 1, 2014 - January 1, 2017MA in Language Mediation, Culture and Tourism at University of Stettin
January 1, 2017 - January 1, 2020Interdisciplinary Postgraduate Study in Training of Translators at University of Warsaw
September 1, 2020 - May 1, 2021Bachelor of Italian Study with Elements for Study in Christianity at University of Stettin
January 1, 2014 - January 1, 2017Qualifications
Certificate CILS level B1
May 6, 2014 - January 4, 2026Certificate course of Italian language level B2
September 1, 2013 - January 4, 2026Certificate CILS level B1
May 6, 2014 - January 5, 2026Course of Italian language level B2
September 1, 2013 - January 5, 2026Industry Experience
Professional Services, Education
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