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Hi, I'm Ying H. Liaw. I'm a Test Consultant, Test Lead and Automation Engineer with 20+ years of automated and manual testing across Windows, Unix, Linux, and Mac OSX. I also bring 5 years of technical customer support experience, and I pride myself on problem-solving, negotiation, training, and fast learning, backed by strong communication and interpersonal skills. I thrive on both collaborative team projects and independent contributions, consistently delivering high-quality results on tight schedules.…Hi, I'm Ying H. Liaw. I'm a Test Consultant, Test Lead and Automation Engineer with 20+ years of automated and manual testing across Windows, Unix, Linux, and Mac OSX. I also bring 5 years of technical customer support experience, and I pride myself on problem-solving, negotiation, training, and fast learning, backed by strong communication and interpersonal skills. I thrive on both collaborative team projects and independent contributions, consistently delivering high-quality results on tight schedules.

Ying H. Liaw

QA Engineer, DevOps Developer, Full Stack Developer, +4

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Hi, I'm Ying H. Liaw. I'm a Test Consultant, Test Lead and Automation Engineer with 20+ years of automated and manual testing across Windows, Unix, Linux, and Mac OSX. I also bring 5 years of technical customer support experience, and I pride myself on problem-solving, negotiation, training, and fast learning, backed by strong communication and interpersonal skills. I thrive on both collaborative team projects and independent contributions, consistently delivering high-quality results on tight schedules.…Hi, I'm Ying H. Liaw. I'm a Test Consultant, Test Lead and Automation Engineer with 20+ years of automated and manual testing across Windows, Unix, Linux, and Mac OSX. I also bring 5 years of technical customer support experience, and I pride myself on problem-solving, negotiation, training, and fast learning, backed by strong communication and interpersonal skills. I thrive on both collaborative team projects and independent contributions, consistently delivering high-quality results on tight schedules.

Available to hire

Hi, I’m Ying H. Liaw. I’m a Test Consultant, Test Lead and Automation Engineer with 20+ years of automated and manual testing across Windows, Unix, Linux, and Mac OSX. I also bring 5 years of technical customer support experience, and I pride myself on problem-solving, negotiation, training, and fast learning, backed by strong communication and interpersonal skills.

I thrive on both collaborative team projects and independent contributions, consistently delivering high-quality results on tight schedules.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Test Automation Developer at March Networks

November 1, 2022 - June 1, 2024

Developed Cypress test scripts in JavaScript to automate regression testing of the Web Client for a video surveillance system. Created reusable tests with Cypress Custom Commands, used Git for version control and Bitbucket as repositories. Used Jira for Test Plans, Test Executions and defect tracking. Conducted manual testing and collaborated with developers to reproduce and troubleshoot bugs.

QA and Test Automation Team Lead at Bitheads, Inc.

October 1, 2021 - August 1, 2022

Led a team of 3 manual testers and trained them to become automated regression test engineers. Developed Selenium-based regression tests in Java using Eclipse for BrainCloud Gaming Development Platform. Implemented TestNG suites with Maven and scheduled Jenkins jobs. Maintained test scripts in Git/Bitbucket and tracked defects with Jira.

DevOps Engineer at BTA Design Services

October 1, 2020 - May 1, 2021

Configured Jenkins via XML and Configuration as Code (Jcasc) YAML. Created Bash scripts to automate deployment of Jenkins permissions, configurations, folders and jobs on Linux using REST API, XML and Jcasc. Enhanced build jobs with Groovy and embedded shell scripts. Managed source with git and Bitbucket; published artifacts to Artifactory; created SharePoint sites for document sharing.

Test Automation Consultant at Global Affaires

December 1, 2019 - July 1, 2020

Developed, updated and maintained IBM Rational Functional Tester (RFT) Java-based automated regression scripts in Eclipse for EICS II (Siebel backend / .NET frontend). Read requirements from Blueprint and tracked bugs in TFS.

Test Automation Consultant at Barracuda Networks

July 1, 2019 - November 1, 2019

Assessed feasibility of Java-based automated regression testing with Selenium and Katalon Studio for the Maestro system. Integrated automated regression with CI using Jenkins.

Test Automation Consultant at Immigration, Refugee & Citizenship Canada (IRCC)

January 1, 2018 - June 1, 2019

Developed, updated and executed IBM Rational Functional Tester (RFT) Java-based automated regression scripts for GCMS (Siebel and web services). Trained new hires and used TFS/MTM to track tests and bugs; utilized HashMaps to pass parameters.

QA and Test Automation Team Lead at MITEL NETWORKS

June 1, 2012 - December 1, 2017

Led a team of 4 Java developers to create RFT regression suites for MITEL’s license server, enabling significant performance improvements. Administered IBM CLM/Jazz Suite and mentored automation initiatives using Selenium WebDriver with reusable modules; migrated from SVN; explored DevOps and CI/CD with Jenkins.

Automated Test Consultant at PWGSC

February 1, 2012 - April 1, 2012

Automated regression tests for the SPS mainframe using IBM Rational Functional Tester; project impacted by budget constraints.

Automated Test Tool Developer at CANADIAN BANK NOTE COMPANY

October 1, 2010 - January 1, 2012

Developed and updated a Java automation tool supporting high-volume online lottery tickets using XML specs, Postgres, Tomcat and PKI.

Quality Assurance Specialist at BOLDSTREET WIRELESS Inc.

January 1, 2010 - October 1, 2010

Set up test framework and wrote test cases for Wi-Fi services; designed an automated test harness using AutoIT; built an automated regression suite for Wi-Fi products.

Senior Quality Assurance Engineer at HEWLETT-PACKARD

October 1, 2005 - September 1, 2009

Participated in Agile development of DDMI; wrote PERL scripts to automate agent installation; troubleshot defects; prepared for integration tests; trained new hires.

Customer Support Manager at KYBERPASS CORPORATION

January 1, 2005 - October 1, 2005

Managed technical support services, acted as client liaison, read RFCs and trained new hires.

Quality Assurance Engineer & System Integrator at KYBERPASS CORPORATION

May 1, 2001 - December 1, 2004

Participated in Agile development of B2B PKI products; wrote test plans, automated tests, and trained staff; built AutoIT automation for build/download/install tests.

Shell Script Developer/Tester and ClearCase Support at Entrust Technologies Ltd.

January 1, 1992 - April 1, 2001

Wrote Unix shell scripts and batch files to automate RMBRANCE and DBCHECK tests for Rational ClearCase; improved test execution time dramatically; provided internal support.

PDSO Support Prime & Automated Regression Test Engineer at Entrust Technologies Ltd.

March 1, 1992 - December 1, 2000

Took part in PKI testing across UNIX and Windows; authored tests and supported Identrus Certification; automated regression; trained personnel.

Automated Regression Test Engineer at BELL NORTHERN RESEARCH

February 1, 1989 - February 1, 1992

Developed automated test suites for X.25, PVC, SWIFT BOLD and Bisync; wrote test plans and user guides for regression testing.

Senior Quality Assurance Engineer at Hewlett-Packard (HP)

October 1, 2005 - September 1, 2009

Participated in Agile development of DDMI inventory control software. Wrote Perl scripts for automation, built test labs, performed various testing types; integrated tests with configuration management apps (AssetCenter, ServiceManager) via Connect-It; trained new hires.

Automated Regression Test Engineer at Bell Northern Research (BNR)

February 1, 1989 - February 1, 1992

Developed and executed automated regression tests for X.25, PVC, SWIFT BOLD and Bisync features; authored test plans and user guides; contributed to test automation growth.