I am a results-driven IT professional with over 5 years of experience in banking, specializing in Business Intelligence, Data Analytics, IT Service Management, Change Governance, and Risk Control. I currently serve as a Change Manager at Stanbic Bank Uganda, leading technology change initiatives, release management, and support incident coordination to ensure operational stability and compliance.\n\nI am ITIL 4 certified and hold a Data Science certification. I am focused on optimizing operational efficiency, enhancing decision-making through data, and driving continuous service improvement by aligning IT operations with business objectives and engaging stakeholders.
Data Analyst with a focus on transforming complex datasets into actionable business strategies. Proficient in Python, SQL, and Power BI, I specialize in building predictive models and automated dashboards that drive efficiency. Proven track record of delivering high-accuracy insights—including a recent car-purchase prediction project achieving 99% accuracy—to help stakeholders make data-driven decisions.
Skills
Experience Level
Work Experience
Education
Qualifications
Industry Experience
- Order ID: A unique identifier for each sales order. This can be used to track individual transactions.
- Order Date: The date when the order was placed. This column is essential for time-series analysis, such as identifying sales trends over time or seasonality.
- Product: The name or type of the product sold. This column is crucial for analysing sales performance by product category.
- Price: The unit price of the product. This, along with ‘Quantity Ordered’, is used to calculate the total price of each order.
- Quantity: The number of units of the product sold in a single order. This is a key metric for calculating revenue and understanding sales volume.
- Purchase Type: The order was made online or in-store or drive-thru.
- Payment Method: How the payment for the order was done.
- Manager: Name of the manager of the store.
- City: The location of the store. This can be used for geographical analysis of sales, such as identifying top-performing regions or optimizing logistics.
About the dataset used.
It is a sales data of a restaurant company operating in multiple cities in the world. It contains information about individual sales transactions, customer demographics, and product details. The data is structured in a tabular format, with each row representing a single record and each column representing a specific attribute. This dataset can be commonly used for business intelligence, sales forecasting, and customer behaviour analysis.
These are the main Features/Columns available in the dataset:
Using this dataset, I answered multiple questions with Insights using power bi tool.
Q.1) Most Preferred Payment Method?
Q.2) Most Selling Product - By Quantity & By Revenue?
Q.3) Which city had maximum revenue and Which Manager earned maximum revenue?
Q.4) Average Revenue of November & December month.
Q.5) Is revenue increasing or decreasing over time?
Q.6) Average ‘Quantity Sold’ & ‘Average Revenue’ for each product?
Q.7) Total number of orders
Q.8) Total Revenue
Developed a real-time BI solution to monitor and analyse Value-Added Services (VAS) across major telecom providers (MTN & Airtel). I engineered a pipeline that converted millions of raw SQL rows into a high-level strategic tool for monitoring liquidity and transaction health.
Key Technical Contributions:
• ETL & Data Engineering: Leveraged SQL for complex data extraction and used Power Query to standardize inconsistent date formats and status logs from multiple telecommunications transaction in databases.
• Multi-Channel Analysis: Visualized “Account-to-Wallet” flows and utility payments (TV, URA, Electricity, Water), providing a 360-degree view of digital revenue.
• Failure Rate Monitoring: Designed a “Root Cause” tracker to identify peak failure hours, allowing technical teams to reduce “Pending” transactions and improve user experience.
• Stakeholder Impact: Enabled leadership to identify “Top N” revenue drivers and peak service hours, shifting the team from manual daily reporting to automated, actionable insights.
VAS Reporting Project
• Automated Daily Reporting: Developed a SQL-to-Power BI pipeline to track daily VAS transactions, reducing reporting time by 95%.
• Transactional Integrity: Standardized status tracking for MTN & Airtel (Wallet-to-Account, Airtime, Utilities), ensuring 100% data accuracy for successful vs. pending transactions.
• Operational Insights: Identified peak transaction windows and failure trends, providing a “why” behind system downtime to support technical infrastructure upgrades.
• Revenue Growth: Built “Top N” product visualizations that helped stakeholders prioritize high-margin services like ATW, Airtime top-ups, URA and Electricity payments.
Hire a Data Scientist
We have the best data scientist experts on Twine. Hire a data scientist in Kampala today.