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I'm Ahmed Mursal, a dedicated and adaptable service professional with hands-on experience in customer-facing roles and technical environments. I excel at delivering high-quality service in fast-paced settings, with a strong focus on customer satisfaction, teamwork, and operational efficiency. I'm currently pursuing a BSc in Software Engineering at Edinburgh Napier University, Edinburgh, and I'm committed to continuous learning and technical advancement. I bring a proactive attitude, excellent communication skills, and a strong work ethic to every project, with a demonstrated ability to balance service excellence and technical development.…I'm Ahmed Mursal, a dedicated and adaptable service professional with hands-on experience in customer-facing roles and technical environments. I excel at delivering high-quality service in fast-paced settings, with a strong focus on customer satisfaction, teamwork, and operational efficiency. I'm currently pursuing a BSc in Software Engineering at Edinburgh Napier University, Edinburgh, and I'm committed to continuous learning and technical advancement. I bring a proactive attitude, excellent communication skills, and a strong work ethic to every project, with a demonstrated ability to balance service excellence and technical development.

Ahmed Mursal

Programmer, Web Developer, Full Stack Developer, +2

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I'm Ahmed Mursal, a dedicated and adaptable service professional with hands-on experience in customer-facing roles and technical environments. I excel at delivering high-quality service in fast-paced settings, with a strong focus on customer satisfaction, teamwork, and operational efficiency. I'm currently pursuing a BSc in Software Engineering at Edinburgh Napier University, Edinburgh, and I'm committed to continuous learning and technical advancement. I bring a proactive attitude, excellent communication skills, and a strong work ethic to every project, with a demonstrated ability to balance service excellence and technical development.…I'm Ahmed Mursal, a dedicated and adaptable service professional with hands-on experience in customer-facing roles and technical environments. I excel at delivering high-quality service in fast-paced settings, with a strong focus on customer satisfaction, teamwork, and operational efficiency. I'm currently pursuing a BSc in Software Engineering at Edinburgh Napier University, Edinburgh, and I'm committed to continuous learning and technical advancement. I bring a proactive attitude, excellent communication skills, and a strong work ethic to every project, with a demonstrated ability to balance service excellence and technical development.

Available to hire

I’m Ahmed Mursal, a dedicated and adaptable service professional with hands-on experience in customer-facing roles and technical environments. I excel at delivering high-quality service in fast-paced settings, with a strong focus on customer satisfaction, teamwork, and operational efficiency.
I’m currently pursuing a BSc in Software Engineering at Edinburgh Napier University, Edinburgh, and I’m committed to continuous learning and technical advancement. I bring a proactive attitude, excellent communication skills, and a strong work ethic to every project, with a demonstrated ability to balance service excellence and technical development.

Skills

SQL

C++

Experience Level

Intermediate

SQL

Intermediate

C++

Intermediate

Language

English

Fluent

Arabic

Fluent

Work Experience

Ice-Cream Vendor at Lickilisious

September 1, 2023 - Present

Delivered friendly and efficient service to customers, ensuring a positive experience. Managed order intake and preparation with accuracy and speed. Maintained stock levels and organized inventory on shelves. Assisted in onboarding and training of new staff members. Ensured cleanliness and hygiene standards were consistently met. Engaged customers with confidence, promoting products and services effectively. Followed structured sales scripts to communicate offerings clearly and persuasively.

Assistant Mechanic at Portobello Motors

January 1, 2022 - August 1, 2023

Supported senior mechanics in vehicle maintenance, servicing, and inspections. Retrieved tools and equipment promptly to facilitate efficient workflow. Assisted in dismantling and inspecting engine assemblies, transmissions, and steering mechanisms. Participated in routine vehicle inspections to uphold safety and performance standards. Maintained workshop cleanliness and adhered to health and safety regulations. Prioritized urgent repairs to minimize customer wait times. Diagnosed mechanical issues using diagnostic tools and reported findings. Managed inventory of spare parts and coordinated orders with suppliers. Responded to roadside assistance calls, providing timely and effective support. Performed tyre changes and wheel balancing with precision. Prepared detailed service reports and invoices, documenting work and parts used. Conducted MOT preparation work to meet Department for Transport standards. Collaborated with team members to improve workshop efficiency and service quality.

Freelance Software Engineer at Self employed

January 24, 2025 - Present

While being on my last year of uni, set to finish by the end of April 2026, I had decided to proactively find opportunities in the field instead of passively applying for jobs on sites, I has built a total of 2 major projects so far, you can ask me for more details during the interview if interested,