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I'm a Japanese native professional with over 10 years of experience in customer-facing and operational support roles, with a strong focus on Instagram management and audience engagement. I specialise in translating mental health and wellbeing concepts into approachable, values-aligned social media content, and have built and managed social media accounts from zero, refining content through engagement analysis and iterative improvement. I'm experienced in managing accounts from launch stage and working independently in remote, contract-based roles, delivering consistent, authentic communications that align with brand values and audience needs.…I'm a Japanese native professional with over 10 years of experience in customer-facing and operational support roles, with a strong focus on Instagram management and audience engagement. I specialise in translating mental health and wellbeing concepts into approachable, values-aligned social media content, and have built and managed social media accounts from zero, refining content through engagement analysis and iterative improvement. I'm experienced in managing accounts from launch stage and working independently in remote, contract-based roles, delivering consistent, authentic communications that align with brand values and audience needs.

Emina Shingu

Social Media Manager, Content Creator, Content Producer, +2

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I'm a Japanese native professional with over 10 years of experience in customer-facing and operational support roles, with a strong focus on Instagram management and audience engagement. I specialise in translating mental health and wellbeing concepts into approachable, values-aligned social media content, and have built and managed social media accounts from zero, refining content through engagement analysis and iterative improvement. I'm experienced in managing accounts from launch stage and working independently in remote, contract-based roles, delivering consistent, authentic communications that align with brand values and audience needs.…I'm a Japanese native professional with over 10 years of experience in customer-facing and operational support roles, with a strong focus on Instagram management and audience engagement. I specialise in translating mental health and wellbeing concepts into approachable, values-aligned social media content, and have built and managed social media accounts from zero, refining content through engagement analysis and iterative improvement. I'm experienced in managing accounts from launch stage and working independently in remote, contract-based roles, delivering consistent, authentic communications that align with brand values and audience needs.

Available to hire

I’m a Japanese native professional with over 10 years of experience in customer-facing and operational support roles, with a strong focus on Instagram management and audience engagement. I specialise in translating mental health and wellbeing concepts into approachable, values-aligned social media content, and have built and managed social media accounts from zero, refining content through engagement analysis and iterative improvement.

I’m experienced in managing accounts from launch stage and working independently in remote, contract-based roles, delivering consistent, authentic communications that align with brand values and audience needs.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

Japanese

Fluent

English

Intermediate

Work Experience

Operations Support at Living Massage Clinic

May 1, 2025 - Present

Support daily clinic operations including scheduling, enquiries, and record management. Communicate with local clients in English for reception and general support. Maintain a professional and client-focused environment in a wellbeing setting.

Social Media & Hospitality Assistant at ForDiL

January 1, 2023 - January 1, 2025

Built and managed the Instagram account from the ground up. Translated the brand’s mental health and self-reflection concepts into accessible daily-life content. Analysed audience reactions after each post to improve visuals, messaging, and structure. Maintained consistent, trustworthy communication aligned with brand values.

Coworking Space Assistant / Social Media Lead at Stand Up Kichijoji

April 1, 2023 - January 1, 2025

Managed reception, administrative tasks, and event planning support. Led Instagram management from business launch stage. Created images and short-form videos, organised page layout, and engaged with followers. Iteratively refined content based on local audience needs and engagement trends.