I am a revenue-focused sales and operations leader with 15+ years of experience driving growth, managing accounts, and scaling teams in highly regulated, high-volume environments. I excel in B2B sales, account management, sales enablement, systems implementation, and process optimization, with strong technical fluency across CRM, SaaS, and remote collaboration tools. I thrive when working across U.S. and EU time zones with distributed teams and can translate complex requirements into scalable actions. I bring a practical, results-driven mindset to every project, blending customer-centric strategies with rigorous process discipline to unlock revenue growth while maintaining compliance and operational efficiency.

Delphi Christiano

I am a revenue-focused sales and operations leader with 15+ years of experience driving growth, managing accounts, and scaling teams in highly regulated, high-volume environments. I excel in B2B sales, account management, sales enablement, systems implementation, and process optimization, with strong technical fluency across CRM, SaaS, and remote collaboration tools. I thrive when working across U.S. and EU time zones with distributed teams and can translate complex requirements into scalable actions. I bring a practical, results-driven mindset to every project, blending customer-centric strategies with rigorous process discipline to unlock revenue growth while maintaining compliance and operational efficiency.

Available to hire

I am a revenue-focused sales and operations leader with 15+ years of experience driving growth, managing accounts, and scaling teams in highly regulated, high-volume environments. I excel in B2B sales, account management, sales enablement, systems implementation, and process optimization, with strong technical fluency across CRM, SaaS, and remote collaboration tools. I thrive when working across U.S. and EU time zones with distributed teams and can translate complex requirements into scalable actions.

I bring a practical, results-driven mindset to every project, blending customer-centric strategies with rigorous process discipline to unlock revenue growth while maintaining compliance and operational efficiency.

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Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Food & Beverage Manager at Valley Forge Casino Resort
January 1, 2023 - Present
Owned budgeting, forecasting, labor modeling, inventory systems, and payroll reconciliation. Led onboarding, training, and performance management for large teams. Implemented process improvements increasing efficiency and reducing waste. Coordinated stakeholders using Microsoft Teams, Smartsheet, POS, and reporting tools. Maintained strict regulatory compliance while delivering premium client experiences.
Customer Service Compliance Manager at Harvest HOC
January 1, 2021 - April 1, 2023
Delivered high-volume client consultations while exceeding revenue and compliance benchmarks. Trained teams on sales systems, SOPs, CRM tools, and backend platforms. Supported POS diagnostics, software installation, and system troubleshooting. Managed inventory reconciliation, scheduling, and productivity reporting.
General Manager | Revenue & Account Leadership at Sean Ryan Pub
February 1, 2015 - February 1, 2019
Full P&L; ownership including revenue strategy, vendor management, and cost control. Increased revenue through upselling, segmentation, and premium positioning. Built standardized onboarding programs reducing ramp-up time by 20%.
Account Executive | Sales Training & Enablement at TransAmerica
October 1, 2008 - January 1, 2015
Consultative B2B sales of financial and insurance products. Recruited, trained, and coached sales representatives and managers. Built sales playbooks, training programs, and performance metrics.

Education

Master of Business Administration (MBA) at Arizona State University
January 11, 2030 - January 6, 2026
Bachelor’s Degree — Hospitality Management at Arizona State University
January 11, 2030 - January 6, 2026
Graduate Coursework — Golf Course & Hospitality Management at Arizona State University
January 11, 2030 - January 6, 2026

Qualifications

OSHA 10
January 11, 2030 - January 6, 2026
ServSafe
January 11, 2030 - January 6, 2026
TIPS
January 11, 2030 - January 6, 2026
Food Safety Certification
January 11, 2030 - January 6, 2026
Property & Casualty License
January 11, 2030 - January 6, 2026
Life & Health Insurance License
January 11, 2030 - January 6, 2026

Industry Experience

Travel & Hospitality, Professional Services, Retail, Consumer Goods, Media & Entertainment