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I am Anupama J., a data analytics and IT professional with hands-on experience across the UK and Asia. I specialize in CRM migrations, Python scripting, data cleaning, ETL, and building dashboards using Tableau and Power BI. I’ve migrated 2GB+ CRM data with 100% integrity, resolved 50+ customer service tickets daily, and supported cross-functional CRM upgrades and ticketing enhancements. I thrive in environments that combine data insight with practical IT support to drive business outcomes. Currently, I am completing an MSc in Big Data Analytics and am seeking entry-level roles in data analytics or IT support. I am fully eligible to work in the UK and open to relocation, eager to contribute to CRM optimization, data automation, and actionable analytics projects.…I am Anupama J., a data analytics and IT professional with hands-on experience across the UK and Asia. I specialize in CRM migrations, Python scripting, data cleaning, ETL, and building dashboards using Tableau and Power BI. I’ve migrated 2GB+ CRM data with 100% integrity, resolved 50+ customer service tickets daily, and supported cross-functional CRM upgrades and ticketing enhancements. I thrive in environments that combine data insight with practical IT support to drive business outcomes. Currently, I am completing an MSc in Big Data Analytics and am seeking entry-level roles in data analytics or IT support. I am fully eligible to work in the UK and open to relocation, eager to contribute to CRM optimization, data automation, and actionable analytics projects.

Anupama J.

Data Scientist, Data Analyst, Web Developer, +2

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I am Anupama J., a data analytics and IT professional with hands-on experience across the UK and Asia. I specialize in CRM migrations, Python scripting, data cleaning, ETL, and building dashboards using Tableau and Power BI. I’ve migrated 2GB+ CRM data with 100% integrity, resolved 50+ customer service tickets daily, and supported cross-functional CRM upgrades and ticketing enhancements. I thrive in environments that combine data insight with practical IT support to drive business outcomes. Currently, I am completing an MSc in Big Data Analytics and am seeking entry-level roles in data analytics or IT support. I am fully eligible to work in the UK and open to relocation, eager to contribute to CRM optimization, data automation, and actionable analytics projects.…I am Anupama J., a data analytics and IT professional with hands-on experience across the UK and Asia. I specialize in CRM migrations, Python scripting, data cleaning, ETL, and building dashboards using Tableau and Power BI. I’ve migrated 2GB+ CRM data with 100% integrity, resolved 50+ customer service tickets daily, and supported cross-functional CRM upgrades and ticketing enhancements. I thrive in environments that combine data insight with practical IT support to drive business outcomes. Currently, I am completing an MSc in Big Data Analytics and am seeking entry-level roles in data analytics or IT support. I am fully eligible to work in the UK and open to relocation, eager to contribute to CRM optimization, data automation, and actionable analytics projects.

Available to hire

I am Anupama J., a data analytics and IT professional with hands-on experience across the UK and Asia. I specialize in CRM migrations, Python scripting, data cleaning, ETL, and building dashboards using Tableau and Power BI. I’ve migrated 2GB+ CRM data with 100% integrity, resolved 50+ customer service tickets daily, and supported cross-functional CRM upgrades and ticketing enhancements. I thrive in environments that combine data insight with practical IT support to drive business outcomes.

Currently, I am completing an MSc in Big Data Analytics and am seeking entry-level roles in data analytics or IT support. I am fully eligible to work in the UK and open to relocation, eager to contribute to CRM optimization, data automation, and actionable analytics projects.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Advanced

Work Experience

Customer Associate at Tech Mahindra Ltd

September 1, 2022 - August 1, 2023

Managed CRM data migration (2GB+) ensuring 100% data integrity during integration; Resolved 50+ customer service tickets daily, improving satisfaction scores by 18%; Supported CRM structuring and ticketing system enhancements with cross-functional teams; Collaborated on CRM upgrade rollout across 3 departments, reducing ticket resolution time by 22%.

Program Assistant at Microspace Tech

July 1, 2018 - January 1, 2020

Developed Python scripts to clean datasets and automate weekly reporting processes; Redesigned inventory management system, reducing manual input errors by 40%; Delivered software support and training to 20+ users, enhancing adoption and issue resolution; Analyzed and visualised sales data across 1000+ SKUs to inform procurement and inventory decisions.