I'm a professional, highly motivated customer service representative with a proven ability to deliver efficient and professional support. I am experienced in resolving customer issues, managing inquiries, and maintaining a positive client experience. I possess strong multitasking and organizational skills with attention to detail in fast-paced environments. I am dedicated to contributing to team success and exceeding customer expectations.

Mark F. Eugenio

I'm a professional, highly motivated customer service representative with a proven ability to deliver efficient and professional support. I am experienced in resolving customer issues, managing inquiries, and maintaining a positive client experience. I possess strong multitasking and organizational skills with attention to detail in fast-paced environments. I am dedicated to contributing to team success and exceeding customer expectations.

Available to hire

I’m a professional, highly motivated customer service representative with a proven ability to deliver efficient and professional support. I am experienced in resolving customer issues, managing inquiries, and maintaining a positive client experience.

I possess strong multitasking and organizational skills with attention to detail in fast-paced environments. I am dedicated to contributing to team success and exceeding customer expectations.

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Language

English
Fluent

Work Experience

Assistant at Network Internet Cafe
January 1, 2018 - July 1, 2023
Developed strong relationship with customers through exceptional customer service. Maintained organized filing system both electronically and manually for easy access when needed. Adapted to changing priorities and demonstrated flexibility in managing multiple tasks simultaneously. Processed and managed documents, emails, and other communication channels efficiently.
Call Center Representative at Pilipinas TeleServe, Inc.
September 1, 2023 - October 1, 2024
Handled escalated calls professionally by listening carefully to the needs of each customer before offering appropriate solutions. Provided detailed information about products and services as requested by clients. Efficiently managed documents, emails, and other communication channels to support customer interactions.

Education

Bachelor of Science in Business Administration, Major in Financial Management at Pamantasang Lungsod ng San Pablo
January 11, 2030 - July 1, 2023

Qualifications

Bachelor of Science in Business Administration, Major in Financial Management
January 11, 2030 - July 1, 2023

Industry Experience

Professional Services, Retail, Telecommunications