I'm highly Motivated Candidate, I Consider myself to be a quick Learner, Open-minded and Responsible. I am also Proud of myself on being Creative, Eager to learn, Motivated and Flexible with my Attention to detail and being driven to work hard, I can offer Support to your team.

Madhav Kapoor

I'm highly Motivated Candidate, I Consider myself to be a quick Learner, Open-minded and Responsible. I am also Proud of myself on being Creative, Eager to learn, Motivated and Flexible with my Attention to detail and being driven to work hard, I can offer Support to your team.

Available to hire

I’m highly Motivated Candidate, I Consider myself to be a quick Learner, Open-minded and Responsible. I am also Proud of myself on being Creative, Eager to learn, Motivated and Flexible with my Attention to detail and being driven to work hard, I can offer Support to your team.

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Experience Level

Expert
Intermediate

Work Experience

General Manager at Metropolitan Mayfair
May 1, 2025 - January 1, 2026
Managed inventory, dealer audits and quality control to maintain risk factors in the Gambling Industry. Led supply chain initiatives and data optimization to improve efficiency. Ensured compliance with quality and safety protocols, maintaining customer satisfaction. Collaborated across teams to streamline workflows and drive continuous improvements. Delivered excellent customer service by assisting customers in-store, addressing queries, and resolving issues promptly. Trained new staff on branch operations, site knowledge, and standard customer services. Key Achievement: Metropolitan Mayfair’s Star of the Month (July 2025, August 2025).
Lead Associate & Shift In-charge at WNS Global Services
January 1, 2023 - March 1, 2025
Solved problems and difficulties with strategic guidance and teamwork. Managed difficult tasks, change management, and project management. Handled client interaction and customer-driven experience. Awarded for QC excellence as Employee of the Month (May 2024).
Senior Graphic Designer at RnR Rugs & Riches
September 1, 2020 - December 1, 2022
Created rug designs using Adobe Photoshop, Illustrator, and Galaincha software for prototyping visuals and brand assets. Organized project files and assets in Google Drive for smooth handoffs and collaboration. Automated repetitive design tasks (e.g., batch resizing via Photoshop Actions, Galaincha workflows) to cut design time and reduce errors. Adopted AI tools (Midjourney for concepts, Canva Pro for quick edits) to speed ideation while keeping creative control.
Graphic Designer at DAMS (Delhi Academy of Medical Sciences)
July 1, 2020 - August 1, 2021
Created medical infographics, patient brochures, and journal layouts using Adobe Photoshop, Illustrator, and InDesign. Managed cloud-based assets and publication versions in Google Drive for smooth team collaboration. Implemented InDesign scripts and Photoshop Actions for batch formatting, reducing production time by 40% while ensuring compliance with publishing standards. Standardized templates for journal layouts and patient guides to streamline workflows and reduce errors in high-volume editing cycles.

Education

MSc Management in Global Business at BPP University
March 1, 2025 - January 7, 2026
BCA (Bachelors in Computer Application) at Lingaya’s Vidyapeeth University
March 1, 2018 - March 1, 2020
Computer and Graphics Diploma at IMTI Delhi Institute
August 1, 2016 - May 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Professional Services, Gaming, Manufacturing