Aashish Kandel

Available to hire

Language

English
Fluent
German
Advanced
Chinese
Advanced
Nepali
Fluent
Hindi
Fluent
Russian
Advanced

Work Experience

IT Specialist at Choose 2 rent Europe GmbH
August 1, 2023 - Present
Monitored and responded to new client support requests across phone, email, chat, and video call channels, ensuring timely and effective resolution. Provided expert troubleshooting assistance for Choose 2Rent's rental equipment, including Name Badge Printers (Zebra, Epson, Brother), networking devices, Windows laptops, and iOS devices. Facilitated equipment setup, such as routers, iPads, and printers, for in-house rental services during periods without active client support engagements. Enhanced client satisfaction by maintaining a high standard of service delivery and technical support across diverse communication platforms. Streamlined support processes, contributing to the efficient handling of technical issues and reduction of client downtime.

Education

Chinese language at Northeast Normal University - Changchun, China
January 11, 2030 - January 1, 2016
Computer science at National College of computer studies - Kathmandu, Nepal
January 11, 2030 - January 1, 2014
Computer science and technology at Harbin Institute of Technology - Harbin, China
January 11, 2030 - January 1, 2022
Chinese language at Northeast Normal University, Changchun, China
January 1, 2016 - January 1, 2016
Higher secondary education - Computer science at National College of computer studies, Kathmandu, Nepal
January 1, 2014 - January 1, 2014
Bachelor of Engineering - Computer science and technology at Harbin Institute of Technology, Harbin, China
January 1, 2022 - January 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Education