Available to hire
I am an experienced executive leading enterprise data strategy, AI-driven automation, technology projects, and operational transformation across industrial, energy, and mining sectors. I translate strategy into actionable outcomes and drive growth and digital innovation on a global scale.
I excel at leading multi-disciplinary teams, advising senior stakeholders, optimizing operations, and delivering technology-driven solutions that improve productivity, safety, and customer satisfaction. My experience spans mining, energy, infrastructure, supply chain, and technology-enabled operations.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Head – Data & Analytics and Operational Improvement at Coal Network Capacity Company
July 1, 2024 - PresentResponsible for leading the enterprise data strategy, governance, and AI/ML initiatives to drive operational improvement across the Central Queensland Coal Network (CQCN). Collaborates with coal producers, rail operators, rail infrastructure provider (Aurizon), and terminals to align priorities, share insights, and deliver business objectives while mentoring a high-performing multidisciplinary team.
Director of Technical Services and Customer Success at Global Wenco International Mining Systems / HITACHI, Australia
September 1, 2019 - May 1, 2024Member of the Global Executive team, leading global service delivery, technical services, and customer success initiatives to ensure high-quality, on-time, on-budget execution across regions. Drives operational excellence, digital transformation, and measurable customer value while mentoring a globally distributed team.
Customer Services and Operations Director at EMEA Modular Mining Systems / KOMATSU Mining Technology, EMEA
March 1, 2016 - August 1, 2019Led customer success strategy, service delivery, and operational performance across technical and support functions. Managed ISO compliance, oversaw global project implementations, and built a remote support structure to ensure 24/7/365 assistance.
Group Services, Supply Chain and IT Director at ESAB Africa / Xeon, South Africa
June 1, 2011 - February 1, 2016Led regional supply chain and IT operations, developed forecasting and replenishment methodologies, and managed merger integration with ESAB Xeon. Built cross-functional teams and strategic OEM relationships to drive revenue and service levels.
Applications Manager – Energy and Power at Barloworld Power CATERPILLAR®, Southern Africa
October 1, 2008 - May 1, 2011Led sales, tendering, and project delivery for turnkey power generation solutions; established strategic partnerships; delivered major projects and pioneered biofuel generation initiatives.
Customer Services and Operations Director at EM EA Modular Mining Systems / KOMATSU Mining Technology, EMEA
March 1, 2016 - August 31, 2019Led customer success strategy in the EMEA region for Modular Mining Systems / Komatsu, focusing on service delivery, project governance, and cross-functional teams. Managed full P&L, oversaw technical implementations, supported service delivery, and fostered product/solution improvements. Built OEM relationships and data-sharing interfaces; implemented real-time analytics and a 'follow-the-sun' support posture for 24/7 operations; delivered measurable value through digital analytics and continuous improvements.
Group Services, Supply Chain and IT Director at ESAB Africa / Xeon
June 1, 2011 - February 29, 2016Led regional supply chain and IT operations, driving performance improvements and cross-functional collaboration. Managed full P&L and budgets for regional units; led forecasting, replenishment, and systems integration following the ESAB / Xeon merger; achieved rapid improvements in forecasting accuracy and inventory efficiency.
Applications Manager – Energy and Power at Barloworld Power CATERPILLAR, Southern Africa
October 1, 2008 - May 31, 2011Led sales, tendering, project delivery, and support for turnkey power generation solutions. Oversaw end-to-end project execution, developed strategic partnerships, and managed stakeholder relationships across utilities, mining, and government sectors; delivered notable milestones including major mine power project and deployment of biofuel and hybrid solutions.
Education
Qualifications
Master of Business Administration
January 11, 2030 - January 7, 2026Bachelor of Mechanical Engineering
January 11, 2030 - January 7, 2026Prince2
January 11, 2030 - January 7, 2026Project Management (PeopleCert)
January 11, 2030 - January 7, 2026Leadership – Gordon Institute of Business
January 11, 2030 - January 7, 2026Scrum Master (The Knowledge Academy)
January 11, 2030 - January 7, 2026Certified CATERPILLAR sales Professional
January 11, 2030 - January 7, 2026Masters in Business Administration
January 11, 2030 - January 7, 2026Bachelor in Mechanical Engineering
January 11, 2030 - January 7, 2026Prince2, Project Management (PeopleCert)
January 11, 2030 - January 7, 2026Leadership – Gordon Institute of Business
January 11, 2030 - January 7, 2026Scrum Master (The Knowledge Academy)
January 11, 2030 - January 7, 2026Certified Caterpillar Sales Professional
January 11, 2030 - January 7, 2026Industry Experience
Agriculture & Mining, Energy & Utilities, Professional Services, Manufacturing, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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