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I am a marketing professional with over 11 years of combined experience spanning digital marketing, website development, SDLC processes, and SEO/SEM strategies. I excel at leading teams, managing complex projects, and nurturing client relationships across enterprise healthcare and B2B environments. I’m a technically hands-on, white-glove manager who builds strong communication bridges with stakeholders to translate evolving requirements into concrete plans, deliver high-impact results on tight timelines, and drive sustained success for clients and teams.…I am a marketing professional with over 11 years of combined experience spanning digital marketing, website development, SDLC processes, and SEO/SEM strategies. I excel at leading teams, managing complex projects, and nurturing client relationships across enterprise healthcare and B2B environments. I’m a technically hands-on, white-glove manager who builds strong communication bridges with stakeholders to translate evolving requirements into concrete plans, deliver high-impact results on tight timelines, and drive sustained success for clients and teams.

Daniel Hong

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I am a marketing professional with over 11 years of combined experience spanning digital marketing, website development, SDLC processes, and SEO/SEM strategies. I excel at leading teams, managing complex projects, and nurturing client relationships across enterprise healthcare and B2B environments. I’m a technically hands-on, white-glove manager who builds strong communication bridges with stakeholders to translate evolving requirements into concrete plans, deliver high-impact results on tight timelines, and drive sustained success for clients and teams.…I am a marketing professional with over 11 years of combined experience spanning digital marketing, website development, SDLC processes, and SEO/SEM strategies. I excel at leading teams, managing complex projects, and nurturing client relationships across enterprise healthcare and B2B environments. I’m a technically hands-on, white-glove manager who builds strong communication bridges with stakeholders to translate evolving requirements into concrete plans, deliver high-impact results on tight timelines, and drive sustained success for clients and teams.

Available to hire

I am a marketing professional with over 11 years of combined experience spanning digital marketing, website development, SDLC processes, and SEO/SEM strategies. I excel at leading teams, managing complex projects, and nurturing client relationships across enterprise healthcare and B2B environments.

I’m a technically hands-on, white-glove manager who builds strong communication bridges with stakeholders to translate evolving requirements into concrete plans, deliver high-impact results on tight timelines, and drive sustained success for clients and teams.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Project Manager at Safety Net Connect

September 1, 2024 - August 1, 2025

Directed end-to-end delivery of five complex SDLC cycles for enterprise healthcare platform enhancements, including MFA enforcement, backend API integrity testing, Advanced Search optimization, and Maintenance Mode implementation under aggressive client timelines. Spearheaded UAT planning and execution with internal QA/dev teams and external client stakeholders; authored test scripts, led live bug triage, and drove resolution of environment-specific failures (e.g., session caching, timeout logic, and missing query parameters). Managed infrastructure-sensitive deliverables, such as MFA access control, API contract validation, flagging cross-system inconsistencies and coordinating resolution with technical leads and release managers. Owned all client communications and delivery governance across multi-workstream projects, translating ambiguous or shifting requirements into structured BRDs, maintaining project timelines and deliverables in JIRA and Zoho.

Marketing Project Manager at HIVE Strategy

March 1, 2024 - July 1, 2024

Responsible for delivering comprehensive & effective monthly agenda reports to clients, emphasizing the breakdown of complex marketing & SEO metrics using HubSpot into clear, understandable explanations & actionable items. Daily collaboration with content writers, designers, & stakeholders to develop impactful short & long-form content for social media posts, blogs, case studies, & other high-value content pieces. Evaluated performance metrics within HubSpot to strategize content creation & utilizing HubSpot expertise to determine next actions such as keyword research, pillar page creations, applying topic clusters. Managing complete website redesign development projects from initial design conception to production launch.

Client Onboarding Operations Specialist at SOCi Inc.

August 1, 2021 - November 1, 2023

Served as the frontline contact, product specialist, & solution provider for more than 25+ SME accounts, providing industry knowledge in hyperlocal search strategies, geolocation services, API setup, database structures, online publishers, social media applications, and lead generation ad campaigns. Performed & analyzed technical SEO audits to advise clients on best practices & technical setup options via domain, subdomain, CNAMES or API related integrations. Maintained 100% retention rate of implementation projects since SOCi/Brandify acquisition, successfully managing all dataset migration across major online publishers utilizing SaaS propriety CRM. Provided dual-function of white glove technical service & leading product training sessions for clients & colleagues alike from onboarding requirement/process design to completion.

Customer Success Manager/ Project Manager at Brandify

May 1, 2018 - August 1, 2021

Managed projects concurrently in enterprises & healthcare B2B (2,000+ locations) to develop local search strategies, website development & maintenance, Rest API updates, Geolocation services, database structuring. Promoted internally from Jr. Project Manager to CSM after maintaining 2 years of 90% client-retention & satisfaction across 30+ accounts. Oversaw day to day operations w/ team of product, engineering, sales, support for various web projects, SEO audits including spearheading web development projects: local landing page designs, business search locators, database mapping, and static sites to fully responsive transitions. Functioned as a Customer Success SME, deescalating and resolving up to 80+ customer ZenDesk inquiries per week.

Project Coordinator at Designory Inc. (Nissan USA)

June 1, 2015 - December 1, 2016

Managing the full delivery of both print & digital-type advertising brochures for 2016/2017 Nissan models (Altima, 370Z, Leaf, Murano, NV200). Daily coordination w/ a team of product specialists, QA, copywriters, proofreaders, & model delivery managers for the efficient delivery of digital & print asset deliveries across a variety of web & social media channels. Led weekly client check-ins to provide scope updates on new projects, identify specific needs or solutions, and report on project statuses and milestones. Ensuring key deliverables are sent on schedule w/o error through QA processes and working knowledge of HTML, CSS, and JS.

Project Coordinator/ QA Lead at IPix & Magnum Vint (Hyundai USA)

February 1, 2014 - June 1, 2015

Maintained and updated all front-end web content on HyundaiUSA.com, utilizing HTML, CSS, and JavaScript to ensure digital assets passed QA and advanced to the production stage. Led QA responsibilities involved in passing test cases to production for the telematics Gen1 to Gen2 MyHyundai Bluelink app under the Agile/Scrum SDLC. Promoted to Project Coordinator while maintaining hybrid role of finalizing QA passing results to production w/ significant increased responsibility organizing web front-end development projects involving developers, designers, translators, marketing teams, & QA team.