My passion for Research stemmed when starting my own Maths Tuition business in 2012 which consisted of researching various other centres in the surrounding areas and making decisions. It was further pushed forward when doing dissertations at university and working at Brunel University as a Research Assistant over 10 years ago. Since then I have worked in various research related roles collecting data, analysing and feeding back data to stakeholders providing recommendations for improvement. I have had a vast range of experience in research from surveys to interviews to literature reviews / desktop research all which hold a strong importance in the world of research. This led me to my passion of gaining a deep insight into how people think and feel and this is where my passion for counselling stemmed. I always wondered what made certain people react in certain ways and if this stemmed from factors such as their upbringing, social life, finance etc. I also wondered if the way in which others reacted to certain situations stemmed from habit or any form of loss etc. My curiosity grew right up until I started therapy myself and saw first hand not only the impact counselling could have on an individual but also the change it could instil.

Henna Gorsia

My passion for Research stemmed when starting my own Maths Tuition business in 2012 which consisted of researching various other centres in the surrounding areas and making decisions. It was further pushed forward when doing dissertations at university and working at Brunel University as a Research Assistant over 10 years ago. Since then I have worked in various research related roles collecting data, analysing and feeding back data to stakeholders providing recommendations for improvement. I have had a vast range of experience in research from surveys to interviews to literature reviews / desktop research all which hold a strong importance in the world of research. This led me to my passion of gaining a deep insight into how people think and feel and this is where my passion for counselling stemmed. I always wondered what made certain people react in certain ways and if this stemmed from factors such as their upbringing, social life, finance etc. I also wondered if the way in which others reacted to certain situations stemmed from habit or any form of loss etc. My curiosity grew right up until I started therapy myself and saw first hand not only the impact counselling could have on an individual but also the change it could instil.

Available to hire

My passion for Research stemmed when starting my own Maths Tuition business in 2012 which consisted of researching various other centres in the surrounding areas and making decisions. It was further pushed forward when doing dissertations at university and working at Brunel University as a Research Assistant over 10 years ago. Since then I have worked in various research related roles collecting data, analysing and feeding back data to stakeholders providing recommendations for improvement. I have had a vast range of experience in research from surveys to interviews to literature reviews / desktop research all which hold a strong importance in the world of research.

This led me to my passion of gaining a deep insight into how people think and feel and this is where my passion for counselling stemmed. I always wondered what made certain people react in certain ways and if this stemmed from factors such as their upbringing, social life, finance etc. I also wondered if the way in which others reacted to certain situations stemmed from habit or any form of loss etc. My curiosity grew right up until I started therapy myself and saw first hand not only the impact counselling could have on an individual but also the change it could instil.

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Language

English
Fluent

Work Experience

Employment Counsellor at GoToGrowth Therapy
June 1, 2025 - Present
Work with businesses, agencies and individuals providing counselling to those experiencing a wide range of issues including self-harm, addiction, anxiety, depression and emotional dysregulation.
Addiction Counsellor at Via – New Beginnings
July 1, 2024 - Present
Provide counselling support for individuals dealing with addiction issues.
Counsellor on Placement at Place2Be / Park Lane Primary School
January 1, 2024 - July 1, 2024
Provide face-to-face counselling to primary school students aged 6-10; participate in on-site supervision and report safeguarding concerns.
Volunteer Counsellor at Dawn’s Charitable Trust
December 1, 2023 - March 1, 2024
Provide weekly face-to-face counselling to women of all ages dealing with low self-esteem and bereavement issues; participate in fortnightly supervision and report safeguarding concerns.
UX Researcher at Various Companies (Zero-hour contract)
January 1, 2025 - Present
Conduct in-situ research to optimise customer journeys during checkout; perform quantitative and qualitative interviews and document findings.
UX Researcher at Happening
January 1, 2023 - November 1, 2024
Product & UX researcher; conduct user interviews, synthesize insights and feed findings to product teams.
Junior UX Researcher at Raspberry Pi Foundation
February 1, 2022 - January 31, 2023
Support the world’s largest programme in identifying ways to engage more girls and young women with computing; conduct user research activities.
Researcher at Raspberry Pi Foundation
June 1, 2021 - February 28, 2022
Conduct user research and contribute to UX studies within the foundation’s education-focused products.
Co-Founder at Maths Den – Group Tuition Centre
July 1, 2012 - October 1, 2016
Co-founded a tuition centre; led marketing, pricing, promotion and distribution research; managed admin duties.
Data Analyst and Researcher at Lexden Marine
July 1, 2016 - December 1, 2020
General admin duties, invoicing and meetings management; managing various trading/shipping documents and data.
Counselling Employment Counsellor at GoToGrowth Therapy
June 1, 2025 - Present
Work with businesses, agencies and individuals providing counselling to those experiencing a wide range of issues including self-harm, addiction, anxiety, depression and emotional dysregulation.
Addictions Counsellor at Via – New Beginnings
July 1, 2024 - Present
Provide face-to-face and online counselling to adults dealing with drug or alcohol misuse; health promotion and self-care techniques; manage documentation and referrals as part of counselling support.
UX Research / Research Employment Field at Various companies (zero-hour contract)
January 1, 2025 - Present
Conduct in-store and remote UX research to optimize customer journeys during checkout at supermarkets and retailers; run in-store AB testing; conduct quantitative and qualitative exit interviews with customers; interview vendors about traffic and transportation planning; collaborate with companies including IW D, MHTC & Tracksis.
Product & UX Researcher at Happening
January 1, 2023 - November 30, 2024
Liaise with customers to gain insight into product thinking; conduct user-centered interviews; create interview reports and feedback; analyze data and share findings with the team.

Education

Professional Diploma in UX Research/Design (Dip HE/HND) at Glasgow Caledonian University
January 1, 2022 - January 7, 2026
MSc Information Systems Management at Brunel University, Uxbridge
January 1, 2014 - January 1, 2015
BSc (Hons) Financial Computing (2:1) at Brunel University
January 1, 2011 - January 1, 2014
Foundations of Information Technology at Foundations of Information Technology
January 1, 2010 - January 1, 2011
3 A Levels at Copland Community School, Wembley
January 1, 2010 - January 1, 2010
GCSEs at Copland Community School
January 1, 2008 - January 1, 2008
Professional Diploma in UX Research/Design (Dip HE/HND) at Glasgow Caledonian University
January 1, 2022 - January 7, 2026
MSc Information Systems Management at Brunel University
January 1, 2014 - December 31, 2015
3 A Levels at Copland Community School, Wembley, Middlesex
January 1, 2010 - December 31, 2010
GCSEs including B in Maths, English and IT at Copland Community School, Wembley, Middlesex
January 1, 2008 - December 31, 2008

Qualifications

Certificate of Counselling Skills - Level 2 & 3
January 1, 2022 - January 1, 2023
Advanced Diploma in Counselling Practice - Level 5
September 1, 2023 - June 1, 2025
Accredited Registered Counsellor (NCS23-04733)
January 11, 2030 - January 7, 2026
BSc (Hons) Financial Computing (2:1)
January 1, 2011 - December 31, 2014
Foundations of Information Technology
January 1, 2010 - December 31, 2011
Certificate of Counselling Skills - Level 2
January 1, 2022 - January 1, 2023
Certificate of Counselling Skills - Level 3
January 1, 2022 - January 1, 2023
Advanced Diploma in Counselling Practice - Level 5
January 11, 2030 - January 7, 2026
MNCPS Accredited Registrant - NCS23-04733
January 11, 2030 - January 7, 2026

Industry Experience

Education, Healthcare, Professional Services, Non-Profit Organization, Software & Internet, Media & Entertainment, Other