Available to hire
I am a hardworking individual with a natural drive to help others and a high standard of work. I learn new trades and skills quickly and am happy to go the extra mile to ensure the job is done well. I love puzzle solving, data entry, spreadsheets, planning and I adapt to various situations quickly and effectively.
I am highly proficient with numbers and comfortable working with a range of technology. I have ADHD, which fuels my desire to stay productive and take on new tasks, and I value transparency. I also manage caregiving responsibilities for my mother and grandmother, so I am flexible with days and times when agreed in advance. References available on request.
Experience Level
Language
English
Fluent
German
Intermediate
Work Experience
Accounts Administrator at Tilly Bailey & Irvine
November 13, 2023 - PresentCurrently assisting with listing and processing of invoices, payments and employee expenses; creating and updating spreadsheets; handling enquiries via emails and phone; scheduling reminders and meeting minutes; supporting colleagues by delegating tasks to ease workload.
Administrator (Payroll & HR) at Creative Support - Innovation Court
October 13, 2023 - September 12, 2025Administrative role in payroll and HR; processed and checked the accuracy of timesheets; created and updated spreadsheets; managed emails and phone queries; arranged appointments; involved in the mediation process with clients; kept track of volunteer DBS applications.
Customer Assistant (Temporary) at Argos
January 1, 2016 - January 1, 2017Assisted customers with searches and item locations; handled deliveries and stock tasks; contributed to high-volume periods such as Black Friday and Christmas to develop multitasking skills.
Volunteer Assistant at British Heart Foundation
January 1, 2014 - January 1, 2014Stocked shelves, assisted customers, handed out flyers, and helped keep the store clean.
Administrator at Changing Futures North East
April 1, 2021 - November 1, 2022Inputting financial data into Sage, adding bills to SharePoint, answering client inquiries via phone and email; supporting mediation and volunteering services; vetting volunteers and DBS applications; day-to-day office admin; involved in mediation processes and client welfare.
Administrator (Payroll & HR) at Creative Support
October 13, 2023 - September 12, 2025Left due to wanting more of a challenge. Processed and checked the accuracy of over 150 staff timesheets in a day, created and updated multiple spreadsheets, handled queries via email and phone, assisted colleagues with computer issues, and typed meeting minutes verbatim at 90-100 wpm. Also acted as office planner, entering appointments and reminders in Outlook to keep the team on track.
Administrative Assistant (Accounts) at Tilly Bailey & Irvine
November 13, 2023 - PresentAssisted with listing and processing bill invoices, payments and employee expenses. Used spreadsheet templates to import larger invoices into TBIs accounting system. Responded to client queries via emails and phone calls. Currently assisting with finance tasks as part of a broader admin role.
Apprentice / Administrative Assistant at Change Futures North East
April 1, 2021 - November 1, 2022Hired on a Kickstart placement for 6 months, progressed to an apprenticeship while working full-time and gained a Level 2 Accounting qualification. Duties included inputting financial data into Sage, adding bills to a SharePoint list, answering client calls and emails regarding mediation and volunteering services, vetting volunteers and DBS applications, and general office admin tasks. Heavily involved in mediation processes and client support.
Temporary Customer Assistant at Argos
January 1, 2016 - January 1, 2017Assisted customers with searching and finding items, handed over items, assisted with deliveries and order processing on the shop floor. Worked over Black Friday and the Christmas period.
Education
GCSEs at Dyke House Sports and Technology College
January 1, 2009 - January 1, 2014A-Level Maths at Hartlepool Sixth Form College
January 1, 2014 - January 1, 2015BTEC Music Performance at Hartlepool Sixth Form College
January 1, 2014 - January 1, 2015A-Level Maths at Hartlepool Sixth Form College
January 1, 2015 - January 1, 201690 Credit Diploma in Music Performance at Hartlepool Sixth Form College
January 1, 2015 - January 1, 201690 Credit Diploma in Music Technology at Hartlepool Sixth Form College
January 1, 2015 - January 1, 2016Certificate of Higher Education in Computer Science with Games Development at Northumbria University
January 1, 2017 - January 1, 2020AAT Level 2 Accounting at Hartlepool College of Further Education
January 1, 2021 - January 1, 2022GCSEs at Dyke House Sports and Technology College
January 1, 2009 - January 1, 2014A-level: Use of Maths at Hartlepool Sixth Form College
January 1, 2014 - January 1, 2015BTEC Music Performance - Distinction* at Hartlepool Sixth Form College
January 1, 2014 - January 1, 2015A-level Maths at Hartlepool Sixth Form College
January 1, 2015 - January 1, 2016Certificate of Higher Education in Computer Science with Games Development at Northumbria University
January 1, 2017 - January 1, 2020Level 2 in Business Administration - Distinction at Hartlepool College of Further Education
January 1, 2021 - January 1, 2022AAT Level 2 Accounting - Distinction at Hartlepool College of Further Education
January 1, 2021 - January 1, 2022Qualifications
AAT Level 2 Accounting
January 1, 2021 - January 1, 2022Certificate of Higher Education in Computer Science with Games Development
January 1, 2017 - January 1, 2020GCSEs (Maths B, English C, Core Science C, ICT B, German C)
January 1, 2009 - January 1, 2014A-level: Use of Maths
January 1, 2014 - January 1, 2015BTEC Music Performance - Distinction*
January 1, 2014 - January 1, 2015A-level Maths
January 1, 2015 - January 1, 2016Certificate of Higher Education in Computer Science with Games Development
January 1, 2017 - January 1, 2020Level 2 in Business Administration - Distinction
January 1, 2021 - January 1, 2022AAT Level 2 Accounting - Distinction
January 1, 2021 - January 1, 2022Industry Experience
Education, Professional Services, Non-Profit Organization, Other, Media & Entertainment, Retail
Experience Level
Hire a Content Creator
We have the best content creator experts on Twine. Hire a content creator in Hartlepool today.