I am a data-focused technology professional with hands-on experience supporting, automating, and improving business-critical data workflows and operational systems in fast-paced environments. I design, maintain, and optimize SQL-driven processes, monitor data quality and reliability, and resolve data-related incidents through structured investigation and root-cause analysis. I have experience supporting both legacy and modern systems, implementing automation to improve efficiency, observability, and service stability. I enjoy collaborating with engineering, BI, and business stakeholders to translate requirements into reliable data solutions, while documenting workflows to support audits, knowledge sharing, and continuous improvement.

Mani Kumar Nancharla

I am a data-focused technology professional with hands-on experience supporting, automating, and improving business-critical data workflows and operational systems in fast-paced environments. I design, maintain, and optimize SQL-driven processes, monitor data quality and reliability, and resolve data-related incidents through structured investigation and root-cause analysis. I have experience supporting both legacy and modern systems, implementing automation to improve efficiency, observability, and service stability. I enjoy collaborating with engineering, BI, and business stakeholders to translate requirements into reliable data solutions, while documenting workflows to support audits, knowledge sharing, and continuous improvement.

Available to hire

I am a data-focused technology professional with hands-on experience supporting, automating, and improving business-critical data workflows and operational systems in fast-paced environments. I design, maintain, and optimize SQL-driven processes, monitor data quality and reliability, and resolve data-related incidents through structured investigation and root-cause analysis.

I have experience supporting both legacy and modern systems, implementing automation to improve efficiency, observability, and service stability. I enjoy collaborating with engineering, BI, and business stakeholders to translate requirements into reliable data solutions, while documenting workflows to support audits, knowledge sharing, and continuous improvement.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Intermediate
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Language

English
Fluent

Work Experience

Product Development Manager at 3BROS BURGERS LIMITED
January 1, 2025 - Present
Designed, supported, and optimised data-driven operational workflows supporting business-critical financial and operational systems, maintaining high availability (>99.9%) for internal stakeholders. Diagnosed and resolved application, data integrity, and access-related incidents, improving overall data reliability and reducing repeat issues by 45%. Developed automated data validation and reconciliation checks across multiple systems, improving data quality and observability while reducing user-impacting data issues by 50%. Automated manual verification and support processes using SQL- and Python-based automation, reducing operational workload by 70% and significantly improving response times to data-related incidents. Owned end-to-end incident lifecycle management, from initial investigation through resolution, ensuring accurate stakeholder communication and SLA adherence. Conducted root-cause analysis on recurring data and service degradation issues, implementing preventative controls
PKI Engineer at Randstad India
February 1, 2024 - August 1, 2024
Supported and maintained business-critical data and identity platforms, achieving 99.99% service availability through proactive monitoring and rapid incident response. Managed and resolved time-critical incidents impacting authentication, access, and reporting systems for 50+ enterprise clients, ensuring minimal business disruption. Designed and supported automated data and service workflows, improving operational efficiency and reducing incident resolution times by 60%. Investigated data discrepancies, service anomalies, and reporting inconsistencies, restoring data accuracy while maintaining complete audit trails. Administered SQL Server-based reporting and billing systems, ensuring data integrity, consistency, and availability across operational datasets. Collaborated with engineering, governance, and third-party vendors to coordinate escalations, migrations, and system changes in regulated environments. Authored SOPs, technical documentation, and change records, improving operation
Operations Analyst at Bheem Technologies
July 1, 2022 - January 31, 2024
Monitored and supported large-scale operational and data-driven systems, resolving 200+ service tickets per month while maintaining 95% customer satisfaction. Investigated system anomalies, data failures, and user-reported incidents, reducing recurring data and process issues by 25% through root-cause analysis. Built automated monitoring and reporting scripts to track uptime, performance, and usage metrics, improving observability and reducing avoidable operational effort by 15%. Supported incident triage, prioritisation, and resolution workflows, ensuring minimal impact on business-critical services. Produced 50+ technical and governance documents, including process flows, validation guides, and reporting definitions, reducing escalations by 18%. Strengthened data validation and access controls, improving compliance posture and audit readiness by 20%. Mentored junior analysts in incident handling, investigation methodologies, and service best practices, improving onboarding efficiency
Data Operations Assistant at Rock Church Ministry
July 1, 2018 - June 30, 2022
Supported operational and financial data systems used by 150+ weekly users, improving data accuracy and system reliability by 40%. Designed structured data workflows and validation routines to support day-to-day service delivery, reducing peak-time system congestion by 30%. Analyzed recurring data and service issues to identify root causes, reducing unnecessary user support interactions. Supported large-scale operational events through data-driven planning, validation, and reporting, reducing user wait times by 25%. Maintained accurate data records, logs, and documentation, improving management visibility and informed decision-making. Collaborated with cross-functional teams to prioritise operational tasks and resolve data-related issues efficiently.

Education

MSc in Information Systems at University of Portsmouth
September 1, 2024 - September 1, 2025
B.Tech in Electronics and Communication Engineering at Swarna Bharathi Institute of Science and Technology
June 1, 2018 - August 1, 2022

Qualifications

Google Data Analytics Professional Certificate
January 11, 2030 - January 8, 2026
IBM Data Engineering Professional Certificate
January 11, 2030 - January 8, 2026
Full-Stack Web Development with React
January 11, 2030 - January 8, 2026
UX Design Professional Certificate
January 11, 2030 - January 8, 2026

Industry Experience

Software & Internet, Professional Services, Non-Profit Organization, Education