Hello! I am a customer-focused and energetic retail professional who loves delivering welcoming, elevated shopping experiences in fast-paced environments. I bring a strong background in fashion marketing, management, and visual merchandising, and I pride myself on representing brands with professionalism and authenticity.\n\nI am passionate about premium lifestyle brands and committed to teamwork, operational excellence, and inclusive customer service.

Jebichi Rongoei

Hello! I am a customer-focused and energetic retail professional who loves delivering welcoming, elevated shopping experiences in fast-paced environments. I bring a strong background in fashion marketing, management, and visual merchandising, and I pride myself on representing brands with professionalism and authenticity.\n\nI am passionate about premium lifestyle brands and committed to teamwork, operational excellence, and inclusive customer service.

Available to hire

Hello! I am a customer-focused and energetic retail professional who loves delivering welcoming, elevated shopping experiences in fast-paced environments. I bring a strong background in fashion marketing, management, and visual merchandising, and I pride myself on representing brands with professionalism and authenticity.\n\nI am passionate about premium lifestyle brands and committed to teamwork, operational excellence, and inclusive customer service.

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Experience Level

Expert

Language

Work Experience

Packing Assistant – Operations & Workflow at Naturways Food Factory
February 1, 2025 - October 1, 2025
Thrived in a fast-paced, target-driven environment while maintaining high standards of accuracy and efficiency. Demonstrated attention to detail through quality checks and precise handling of products. Supported operational workflows and stock flow through effective teamwork and communication. Adapted quickly to changing priorities, tasks, and production needs. Maintained strict hygiene, safety, and compliance standards.
Retail Volunteer – Customer Service & Store Support at British Heart Foundation
April 1, 2025 - June 1, 2025
Delivered a welcoming and positive customer experience by assisting shoppers with enquiries and purchases. Acted as a brand representative by maintaining professional standards and customer-first service. Supported visual merchandising by preparing, steaming, tagging, and displaying stock. Maintained store organisation, cleanliness, and presentation standards. Collaborated closely with team members to support daily retail operations.
Store Manager – Creative Direction & Team Leadership at Chem Fashion House
August 1, 2024 - January 1, 2025
Led daily store operations with a strong focus on customer satisfaction and brand consistency. Delivered elevated customer experiences through personalised service and problem resolution. Drove sales performance through team leadership, coaching, and motivation. Oversaw visual merchandising to ensure strong brand storytelling and commercial impact. Managed inventory, stock replenishment, and product presentation. Analysed sales performance to identify trends and implement improvement strategies. Trained and developed team members to maintain high service and operational standards.

Education

MSc Fashion Marketing at University of Portsmouth
January 11, 2030 - January 9, 2026
BA (Hons) Fashion Management at De Montfort University
January 11, 2030 - January 9, 2026
Higher National Diploma (HND) – Fashion Design at Mcensal School of Fashion
January 11, 2030 - January 9, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail