I'm Charlotte Fuller, a Digital Trading Specialist with 4+ years' experience driving international ecommerce performance across fashion and retail brands. I specialize in localized trading strategies, CRM (Klaviyo), and social-led customer acquisition to boost conversion and revenue.

Charlotte Fuller

I'm Charlotte Fuller, a Digital Trading Specialist with 4+ years' experience driving international ecommerce performance across fashion and retail brands. I specialize in localized trading strategies, CRM (Klaviyo), and social-led customer acquisition to boost conversion and revenue.

Available to hire

I’m Charlotte Fuller, a Digital Trading Specialist with 4+ years’ experience driving international ecommerce performance across fashion and retail brands. I specialize in localized trading strategies, CRM (Klaviyo), and social-led customer acquisition to boost conversion and revenue.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Digital Trading Manager at Localised
June 1, 2024 - Present
Oversee and optimize online trading performance for 3 high-profile retailers across Europe, APAC, Middle East, and North America, delivering +10% YoY revenue growth through a localized approach to onsite content and marketing. Own the end-to-end digital trading strategy, including promotional calendar planning, discount and product inclusion decisions, homepage content prioritization, category merchandising, and navigation optimization to improve customer experience, conversion, and sales performance. Define and implement SEO metadata to improve discoverability, conversion, and user experience. Plan and deliver regionally targeted CRM campaigns via Klaviyo, managing a database of 10,000+ subscribers and supporting retention, repeat purchase, and promotional performance. Social Commerce & Content Strategy: Developed and executed creative content strategies, including short-form video concepts and visual storytelling tailored to platform algorithms, achieving viral reach on multiple occa
Digital Trading Assistant at Selfridges & Co
January 1, 2022 - January 1, 2024
Supported digital trading operations for the online beauty department, ensuring smooth product launches and inventory management for high-profile luxury brands. Assisted in building weekly trading reports using Google Analytics, tracking KPIs, and providing actionable insights to inform promotional and merchandising strategies. Collaborated cross-functionally with internal teams and external partners, including brand stakeholders, affiliates, and CRM, to optimize product performance and marketing campaigns. Monitored digital customer trends, competitor activity, and sales data to support decision-making for online product assortment and promotions. Contributed to successful online launches, ensuring timely product availability and visibility across key digital channels.
Digital Marketing Intern at SPACENK
January 1, 2021 - January 1, 2022
Collaborated with the SEO lead to create detailed keyword research briefs for editorial content. Managed and approved affiliates. Communicated with the PPC lead and external brands to manage Facebook ads in line with budgets and to ensure they remain in line with Space NK’s brand values.

Education

BA Hons Marketing & Communications at Falmouth University
January 11, 2030 - January 1, 2022
Digital Marketing Diploma at Fashion Retail Academy
January 11, 2030 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Media & Entertainment, Professional Services