A highly motivated individual who is punctual, honest and hardworking, I have excellent communication skills and relate well to people at all levels. My work experience provides clear evidence of my strong transferable skillset, having worked in team leader and sales assistant roles within the retail industry, providing the highest levels of quality customer service, in addition to working within catering and hospitality and journalism. I therefore have a very strong transferable skillset of leadership, communication, teamwork, resourcefulness and flexibility. I am willing to learn new skills to develop both personally and professionally, and am able to work as a member of a team or on my own, demonstrating flexibility and initiative on all occasions. Finally, I am a quick learner and enjoy the prospect of facing a new challenge.

Richard Pilling

A highly motivated individual who is punctual, honest and hardworking, I have excellent communication skills and relate well to people at all levels. My work experience provides clear evidence of my strong transferable skillset, having worked in team leader and sales assistant roles within the retail industry, providing the highest levels of quality customer service, in addition to working within catering and hospitality and journalism. I therefore have a very strong transferable skillset of leadership, communication, teamwork, resourcefulness and flexibility. I am willing to learn new skills to develop both personally and professionally, and am able to work as a member of a team or on my own, demonstrating flexibility and initiative on all occasions. Finally, I am a quick learner and enjoy the prospect of facing a new challenge.

Available to hire

A highly motivated individual who is punctual, honest and hardworking, I have excellent communication skills and relate well to people at all levels. My work experience provides clear evidence of my strong transferable skillset, having worked in team leader and sales assistant roles within the retail industry, providing the highest levels of quality customer service, in addition to working within catering and hospitality and journalism.

I therefore have a very strong transferable skillset of leadership, communication, teamwork, resourcefulness and flexibility. I am willing to learn new skills to develop both personally and professionally, and am able to work as a member of a team or on my own, demonstrating flexibility and initiative on all occasions. Finally, I am a quick learner and enjoy the prospect of facing a new challenge.

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Language

English
Fluent

Work Experience

Team Leader at Card Factory
October 1, 2017 - Present
Leading a team of sales associates, mainly responsible for delivering excellent customer service, providing support for Store Manager/Deputy Manager, assisting in the smooth day-to-day operations of the store, ensuring products presentable and site is trade-ready, ordering change and stamps, processing deliveries, adjusting layout of store based on seasonal plans, training new staff, educating new staff in company operations and effective performance, processing card and cash payment transactions, and leading the team by positively promoting and engendering company values.
Retail Assistant at Oxfam
April 1, 2017 - January 1, 2018
Working as part of a team, mainly responsible for processing card and cash payment transactions, sorting and pricing stock, assisting customers with product purchase, and training new volunteers in operating cash register.
Food Sales Advisor at Debenhams
January 1, 2017 - March 1, 2017
Working as part of a team, mainly responsible for assisting customers, processing food deliveries, stock management and replenishment, clearing trays, managing waste collections, operating dishwasher, and complying with food hygiene and health and safety regulations.
Mail Sorter at Royal Mail
December 1, 2016 - December 31, 2016
Sorting letters and parcels according to geographical postcode for dispatch and delivery.
Research Assistant at Chester Standard (Work Experience)
January 1, 2016 - January 1, 2016
Mainly responsible for proof reading articles, observing court cases and carrying out research.
Retail Assistant at The Works
October 1, 2012 - December 31, 2012
Working as part of a team, mainly responsible for assisting customers with shopping needs, replenishing stock on shelves, stock rotation, and pricing products.
Research Assistant at Poulton Research (Work Experience) Project
July 1, 2011 - Present
Working as part of a team, mainly responsible for assisting in uncovering archaeological finds such as bones, cleaning the objects, and excavating other areas of the site.
Retail Assistant at WHSmith
June 1, 2009 - July 1, 2009
Working as part of a team, mainly responsible for assisting staff and customers, replenishing stock on shelves, and checking products.

Education

GCSEs at St David’s High School
January 1, 2005 - January 1, 2013
AS Levels at St David’s Sixth Form
January 11, 2030 - January 9, 2026
A Levels at St David’s Sixth Form
January 11, 2030 - January 9, 2026
BA (Hons) Creative Writing/Drama (2:1) at Manchester Metropolitan University
January 1, 2013 - January 1, 2016

Qualifications

AS Levels in History and Sociology
January 11, 2030 - January 9, 2026
A Levels in History, Sociology, Drama
January 11, 2030 - January 9, 2026
BA (Hons) Creative Writing/Drama (2:1)
January 1, 2013 - January 1, 2016

Industry Experience

Retail, Media & Entertainment, Education, Professional Services