Sarah Humphrey

Server/Hostess at Six Pence Pub

Greeted and seated guests promptly, managed reservations and waitlists to ensure efficient table turnover and positive guest experience. Delivered friendly, attentive, and knowledgeable service in a fast-paced pub environment. Accurately took food and beverage orders and communicated effectively with kitchen and bar staff. Managed multiple tables simultaneously while maintaining high standards of service and hospitality.

Server at J&S New York Pizza

Welcomed guests upon arrival, guided them through the menu with detailed descriptions and recommendations, contributing to a 90%+ increase in menu item sales. Took accurate orders and relayed them promptly to the kitchen, minimizing wait times and achieving a 20% reduction in average food preparation time. Served food and beverages promptly with correct presentation and temperature, achieving a 98% satisfaction rate for food quality and presentation.

Hostess at Lugano Ristorante

Greeted guests with a warm demeanor, creating a positive first impression and achieving a 95% satisfaction rate for initial guest interactions. Managed the seating process efficiently, leading to a 90% decrease in wait time for seating. Maintained a waitlist and accurately estimated wait times, effectively managing guest expectations and reducing guest complaints regarding wait times by 80%.

Volunteer at Star of Hope

Collected gently used baby clothes from donors in the community, ensuring that each donation was clean and in good condition. Sorted and organized donated baby clothes by size, gender, and season to facilitate distribution and accessibility.

Digital Marketing Intern at KRAFZEN

Executed multi-platform content strategy (Instagram, X), producing daily posts to drive engagement and traffic. Developed conversion-focused copy and visuals to position brand authority among target audiences. Analyzed engagement, clicks, and growth metrics to optimize performance and improve conversions.

Social Media Contributor at Six Pence Pub

Created and executed Instagram content including reels, promotions, and trend-based posts. Collaborated with management to align content with brand and local events. Increased audience engagement through creative, timely content.