I am a goal-focused and commercially aware professional with proven experience in customer service, sales support, and operations. I am detail-oriented, self-motivated and skilled in graphics design and content writing for internal documentation and marketing support. I thrive in problem-solving, communication, and teamwork, and I enjoy collaborating with clients to bring their brand visions to life.

ODUKA CHINECHEREM SCHOLARSTICA

I am a goal-focused and commercially aware professional with proven experience in customer service, sales support, and operations. I am detail-oriented, self-motivated and skilled in graphics design and content writing for internal documentation and marketing support. I thrive in problem-solving, communication, and teamwork, and I enjoy collaborating with clients to bring their brand visions to life.

Available to hire

I am a goal-focused and commercially aware professional with proven experience in customer service, sales support, and operations.

I am detail-oriented, self-motivated and skilled in graphics design and content writing for internal documentation and marketing support. I thrive in problem-solving, communication, and teamwork, and I enjoy collaborating with clients to bring their brand visions to life.

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Experience Level

Language

English
Fluent
Igbo
Advanced

Work Experience

Content & Admin Support at Remote freelance client
October 1, 2020 - December 1, 2022
Wrote 5+ internal training manuals and 10+ customer support templates, reducing new hire onboarding time by 30%. Drafted weekly email summaries and product updates for a client base of over 500 users, improving engagement rates by 18%. Created 20+ short product descriptions and 15+ Instagram captions, contributing to a 25% increase in social media engagement over 3 months.
Graphics Designer at Self-employed / Freelance
January 1, 2020 - Present
Designed high-quality visual content for over 30+ business brands, including logos, flyers, banners, and social media creatives. Created professional book cover designs for authors, ensuring strong visual appeal and market-ready quality. Developed complete brand identity packages for startups and small businesses, improving brand recognition and customer engagement. Delivered custom graphics for companies, including product labels, marketing posters, and digital ads. Managed end to end design process from concept to final output, ensuring timely delivery and client satisfaction. Collaborated with clients to understand their vision and produce creative designs that aligned with their brand goals.

Education

BSc at University Of Porthacourt
January 11, 2030 - January 10, 2026

Qualifications

Anti-money laundering Regulation
January 11, 2030 - January 10, 2026
Email Automation Master Class
January 11, 2030 - January 10, 2026
Interest Rate In Business Of Banking
January 11, 2030 - January 10, 2026
Basic Human Resources MGT
January 11, 2030 - January 10, 2026

Industry Experience

Professional Services, Media & Entertainment, Education, Software & Internet, Retail