I'm Chantal Drouin, a healthcare professional with over 20 years of experience spanning clinical nursing, patient education, and administration across hospital, home care, and community settings. I am known for my reliable work ethic, empathic communication with patients and families, and a collaborative approach to multidisciplinary care. I'm committed to lifelong learning and continuous improvement. I enjoy mentoring staff, driving process improvements, and leveraging technology to enhance documentation, care planning, and patient safety. My volunteer work and board roles reflect my passion for accessible health care and community outreach.

Chantal Drouin

I'm Chantal Drouin, a healthcare professional with over 20 years of experience spanning clinical nursing, patient education, and administration across hospital, home care, and community settings. I am known for my reliable work ethic, empathic communication with patients and families, and a collaborative approach to multidisciplinary care. I'm committed to lifelong learning and continuous improvement. I enjoy mentoring staff, driving process improvements, and leveraging technology to enhance documentation, care planning, and patient safety. My volunteer work and board roles reflect my passion for accessible health care and community outreach.

Available to hire

I’m Chantal Drouin, a healthcare professional with over 20 years of experience spanning clinical nursing, patient education, and administration across hospital, home care, and community settings. I am known for my reliable work ethic, empathic communication with patients and families, and a collaborative approach to multidisciplinary care.

I’m committed to lifelong learning and continuous improvement. I enjoy mentoring staff, driving process improvements, and leveraging technology to enhance documentation, care planning, and patient safety. My volunteer work and board roles reflect my passion for accessible health care and community outreach.

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Language

English
Fluent
French
Advanced

Work Experience

Visiting Nurse at Paramed Home Healthcare
February 1, 2022 - September 1, 2024
Traveled to patient homes to develop, implement and oversee care plans for wound care and palliative patient care. Taught clinical skills to patient/family members where appropriate based on initial and ongoing assessment.
Charge Nurse at Extendicare Tecumseh
February 1, 2015 - February 1, 2022
Supervised nursing staff, mentored and trained new staff, provided support, guidance, and communication of protocol changes to staff. Ensured site-wide compliance with health and safety regulations. Coordinated daily administrative duties including nursing assignments and patient care. Oversaw patient admissions and transfers to appointments/other facilities. Monitored and audited medical charts and liaised with doctors and administrators. Provided compassionate care assistance to patients and families. Identified, assessed and responded to issues and emergencies in an efficient yet calm manner.
Volunteer Community Nurse at Windsor Overdose Prevention Society
January 1, 2017 - February 1, 2021
Community outreach including health teaching, health promotion, disease prevention, harm reduction, wound care, and referrals to community agencies. Collaborated with other Board members for grant writing and networking purposes. Recorded Board meeting minutes and ensured electronic documentation records met online security standards for confidentiality as the secretary on the Board of Directors.
Clinical Research Nurse at Windsor Allergy & Asthma Associates
January 1, 2015 - September 1, 2020
Prepared and submitted study proposals, recruited subjects, established trial protocols/forms and coordinated initiation, management and completion of research including data collection, summarization, and submission.
Collections Supervisor at Essex Powerlines Corporation
August 1, 2018 - March 1, 2020
Trained and evaluated staff, investigated and resolved difficult and sensitive collections problems, and interacted with debtors to interpret and explained regulations/procedures and recommended further action or discontinuation of services.
Accounts Assistant at Essex Powerlines Corporation
March 1, 2016 - August 1, 2018
Provided support to senior accountants including payment and invoice processing. Prepared financial statements, budgets, and accounts.
Telemetry Nurse at Windsor Regional Hospital
March 1, 2009 - November 1, 2012
Developed, implemented, and evaluated care plans and teaching plans for cardiac patients. Placement, recording, and interpretation of six and 12 lead electrocardiograms. Preparation for and post-care of the cardiac catheterization patient. Critical thinking, rapid response, and documentation during code blue procedures.
Telemetry Nurse at Windsor Regional Hospital
April 1, 2013 - January 31, 2015
Developed, implemented, and evaluated care plans and teaching plans for cardiac patients. Placement, recording, and interpretation of six and 12 lead electrocardiograms. Preparation for and post-care of the cardiac catheterization patient. Critical thinking, rapid response, and documentation during code blue procedures.
Oncology Nurse at Windsor Regional Hospital
November 1, 2012 - March 31, 2013
Electronic documentation under CNO standards. Collaboration with the multidisciplinary oncology health care team, management, and clinical practice coordinator to identify barriers to effective electronic documentation. Independent redesign of the electronic charting program and development of a secondary electronic documentation software program. Maintained patient charts and electronic files. Transcribed written patient charts to the newly designed electronic format.
Medical Nurse at Windsor Regional Hospital
October 1, 2007 - March 31, 2009
Full patient care on the general medicine floor in an all-RN model of care: history and physical examinations, medication administration and documentation, evaluation of patient care needs, treatment prioritization, interventions as ordered and as needed. End of life and post-mortem care. Training new Registered Nurse graduates and orientation of new staff. Preceptorship to fourth year nursing students. Team Lead and Charge Nurse role: delegated nursing duties/responsibilities, coordinated admissions and discharges. Identified barriers to discharges, and bed assignment.
Medicine Float Nurse at Windsor Regional Hospital
May 1, 2006 - October 31, 2007
Formulated, implemented, and evaluated care plans in a variety of settings including medicine, surgery, oncology, respiratory and emergency. Reported to different management in varying departments and collaborated with various members of the interdisciplinary health care team for a wide variety of patient populations on a shift-to-shift basis.
Medicine Redesign Team at Windsor Regional Hospital
January 1, 2010 - December 31, 2012
Participated in the Medicine Redesign Team to improve clinical processes and documentation.
Computers and Information Technology Assistant at Essex Powerlines Corporation
February 1, 2015 - March 1, 2016
Provided technical assistance to staff with hardware and software issues, set up accounts and user profiles. Installed, configured, and performed troubleshooting of hardware and software. Monitored and maintained computer systems and networks.
Secretary on the Board of Directors at Windsor Overdose Prevention Society
March 1, 2018 - March 1, 2020
Recorded Board meeting minutes and ensured electronic documentation records met online security standards for confidentiality.
Outreach Team Lead at Windsor Overdose Prevention Society
October 1, 2017 - March 1, 2018
Led outreach team activities focusing on health teaching, harm reduction and community engagement.
Accountant Assistant at Essex Powerlines Corporation
March 1, 2016 - August 31, 2018
Provided support to senior accountants including payment and invoice processing. Prepared financial statements, budgets, and accounts.

Education

Bachelor of Science in Nursing at University of Windsor
January 11, 2030 - June 1, 2006
Bachelor of Science in Nursing at University of Windsor
January 11, 2030 - June 1, 2006

Qualifications

Cardiac Rhythm Interpretation Certification
March 1, 2010 - January 11, 2026
A Slice of Surgery Conference
March 1, 2011 - January 11, 2026
Chatham-Kent Addictions Awareness Conference 2012
November 1, 2012 - January 11, 2026
Foundations in Oncology Nursing Practice
March 1, 2013 - January 11, 2026
Basic Life Support Certification
January 11, 2030 - December 1, 2025
Advanced Cardiovascular Life Support Certification
January 11, 2030 - December 1, 2025
Mask Fit Testing
September 1, 2024 - January 11, 2026
COVID-19 Vaccination Proof
January 11, 2030 - January 11, 2026
Basic Life Support Certification
January 11, 2030 - December 1, 2025
Advanced Cardiovascular Life Support Certification
January 11, 2030 - December 1, 2025
Mask Fit Testing
September 1, 2024 - January 11, 2026
COVID-19 Proof of Vaccination
January 11, 2030 - January 11, 2026
Cardiac Rhythm Interpretation Certification
March 1, 2010 - March 1, 2010
A Slice of Surgery Conference
May 1, 2011 - May 1, 2011
Chatham-Kent Addictions Awareness Conference 2012
November 1, 2012 - November 1, 2012
Foundations in Oncology Nursing Practice
March 1, 2013 - March 1, 2013

Industry Experience

Healthcare, Professional Services, Education, Life Sciences, Non-Profit Organization