Hi, I'm Macharia George Gikaara, an IT student at JKUAT with hands-on experience in hardware troubleshooting, software installation, and network configuration. I'm eager to apply my technical knowledge and problem-solving skills as a Remote Help Desk Specialist, delivering friendly, reliable support to keep users productive and systems running smoothly in a fast-paced virtual environment. I've volunteered as a University IT helper, assisting peers with Wi-Fi connectivity and software installations, and I've gained practical experience through lab projects diagnosing hardware faults and recording documented resolutions. Fluent in English and Swahili, I value clear communication and dependable service.

Macharia George Gikaara

Hi, I'm Macharia George Gikaara, an IT student at JKUAT with hands-on experience in hardware troubleshooting, software installation, and network configuration. I'm eager to apply my technical knowledge and problem-solving skills as a Remote Help Desk Specialist, delivering friendly, reliable support to keep users productive and systems running smoothly in a fast-paced virtual environment. I've volunteered as a University IT helper, assisting peers with Wi-Fi connectivity and software installations, and I've gained practical experience through lab projects diagnosing hardware faults and recording documented resolutions. Fluent in English and Swahili, I value clear communication and dependable service.

Available to hire

Hi, I’m Macharia George Gikaara, an IT student at JKUAT with hands-on experience in hardware troubleshooting, software installation, and network configuration. I’m eager to apply my technical knowledge and problem-solving skills as a Remote Help Desk Specialist, delivering friendly, reliable support to keep users productive and systems running smoothly in a fast-paced virtual environment.

I’ve volunteered as a University IT helper, assisting peers with Wi-Fi connectivity and software installations, and I’ve gained practical experience through lab projects diagnosing hardware faults and recording documented resolutions. Fluent in English and Swahili, I value clear communication and dependable service.

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Language

English
Fluent
Swahili
Fluent

Work Experience

Add your work experience history here.

Education

B.Sc. Information Technology at Jomo Kenyatta University of Agriculture and Technology (JKUAT)
January 11, 2030 - January 1, 2026

Qualifications

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Industry Experience

Software & Internet, Education, Professional Services