I am a dynamic and versatile professional with a background in service engineering, web and graphic design, and digital marketing.\nI am proficient in technical support, website development, and market analysis, as well as strong project coordination and problem-solving abilities. I excel in Adobe Creative Suite to deliver high-quality results, and I am committed to driving innovation and excellence in all tasks.

CHERRIE LOU DIANO DEL CASTILLO

I am a dynamic and versatile professional with a background in service engineering, web and graphic design, and digital marketing.\nI am proficient in technical support, website development, and market analysis, as well as strong project coordination and problem-solving abilities. I excel in Adobe Creative Suite to deliver high-quality results, and I am committed to driving innovation and excellence in all tasks.

Available to hire

I am a dynamic and versatile professional with a background in service engineering, web and graphic design, and digital marketing.\nI am proficient in technical support, website development, and market analysis, as well as strong project coordination and problem-solving abilities. I excel in Adobe Creative Suite to deliver high-quality results, and I am committed to driving innovation and excellence in all tasks.

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Work Experience

Service Engineer at Ricoh (Singapore) Pte Ltd
May 23, 2022 - May 22, 2024
Perform installation, preventive/corrective maintenance, repairing of MFD/ IT service, software, and solution application. Provide on-site service or remote support on hardware, software, solution application and information technology. Work with project team to deploy implementation of Hardware Equipment and Solutions Products. Coordinate with clients for relocations and deployments across departments. Monitor client’s print usage and generate reports to manage billing. On-site support and ad-hoc facilities management duties. Manage print room operations to deliver high-quality print service in a timely manner.
Senior Graphics/Web Designer at Avatec Power Pte Ltd
September 1, 2019 - January 31, 2020
Create and redesign websites; conceptualize and maintain the company website; design graphic communications for Facebook and website, including banners, social graphics, catalogues and marketing collateral. Prepare 3D drawings for product prototypes. Liaise with external printing parties; identify marketing channels; conduct market research and analysis; maintain content accuracy and relevance of the website.
Website/Graphics Designer at Skyline Auto Pte Ltd
October 1, 2018 - September 30, 2019
Create and redesign websites; design graphic communications for Facebook, Instagram and website; produce banners, posters, flyers, and marketing collateral. Identify marketing channels and follow through campaigns; maintain and grow the company’s social media platforms; conceptualize photography and visual communications; provide art direction, styling and photography; retouch and optimize images; develop, launch and manage digital marketing campaigns to increase brand presence; oversee social media strategy and blog; manage multiple companies’ marketing collateral needs.
Website Specialist at Kawasaki Motors (Phils.) Corporation
July 1, 2012 - February 28, 2018
Administer and maintain website functionality; develop web content and design; develop functional specifications for web projects; implement approved changes; ensure accessibility across environments; monitor website usage and provide statistics; perform regular website backups and testing; provide training on new functionalities; assist in data extraction from the web server; develop graphics using Photoshop, Illustrator, and InDesign.
QA Engineer at WEBix Business Solutions Inc.
January 1, 2012 - May 31, 2012
Used and administered JIRA as tracking tool; reported bugs and verified fixes; prepared summary reports for each website project; coordinated with clients abroad; participated in sprint planning; defined test requirements; performed general and hard testing of site functionalities; documented bugs and improvements; collaborated to solve defects; ensured website design standards and browser compatibility; proofreading of site content.
Graphic Designer at ASEC Asia Inc.
July 1, 2010 - December 31, 2011
Developed graphic designs for marketing collateral such as magazines, flyers, posters, brochures, banners; created print directory ads for US clients; proficient in Adobe Creative Suite; reviewed designs for errors before printing; proofreading to ensure accuracy; achieved top performance ratings; completed Illustrator and Design training.
On-the-Job Training at PLDT Inc.
April 1, 2008 - May 31, 2008
Created a study of Website Design for the MIS Department; assisted with encoding requirements within MIS.

Education

Bachelor of Science in Information Technology at Adamson University
July 1, 2005 - March 1, 2010

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services