I am a results-driven Healthcare IT Business Analyst and Data Analytics Professional with 4+ years of experience transforming complex healthcare, behavioral health, and operational data into actionable insights. I excel at eliciting business requirements and translating them into data models, dashboards, and system improvements to support revenue cycle management, clinical outcomes, and regulatory compliance (HIPAA, HITRUST). As a collaborative change agent, I thrive in Agile environments, improving data integrity and driving process optimization. I specialize in cross-functional communication, user training, and ensuring adoption of data-driven solutions to improve care quality and operational efficiency.

Ginoral Musa

I am a results-driven Healthcare IT Business Analyst and Data Analytics Professional with 4+ years of experience transforming complex healthcare, behavioral health, and operational data into actionable insights. I excel at eliciting business requirements and translating them into data models, dashboards, and system improvements to support revenue cycle management, clinical outcomes, and regulatory compliance (HIPAA, HITRUST). As a collaborative change agent, I thrive in Agile environments, improving data integrity and driving process optimization. I specialize in cross-functional communication, user training, and ensuring adoption of data-driven solutions to improve care quality and operational efficiency.

Available to hire

I am a results-driven Healthcare IT Business Analyst and Data Analytics Professional with 4+ years of experience transforming complex healthcare, behavioral health, and operational data into actionable insights. I excel at eliciting business requirements and translating them into data models, dashboards, and system improvements to support revenue cycle management, clinical outcomes, and regulatory compliance (HIPAA, HITRUST).

As a collaborative change agent, I thrive in Agile environments, improving data integrity and driving process optimization. I specialize in cross-functional communication, user training, and ensuring adoption of data-driven solutions to improve care quality and operational efficiency.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Work Experience

Registered Behavior Technician / Behavioral Data Specialist at The Arc of Prince George’s County
January 1, 2025 - Present
Analyzed behavioral health service delivery workflows, identified documentation gaps and compliance risks, leading to a proposed 15% reduction in audit findings. Designed and implemented a standardized data validation framework improving reporting accuracy and reliability for care quality and regulatory performance metrics. Served as liaison between clinical staff and IT, translating operational needs into technical requirements for an upgraded EHR reporting module. Developed and facilitated training sessions for 20+ staff on new data documentation protocols and dashboard utilization, driving user adoption and process change.
Sales & Business Analytics Analyst at Manyicam
January 1, 2021 - January 1, 2023
Spearheaded the full lifecycle development of interactive Power BI dashboards, consolidating data sources to provide real-time visibility into KPIs. Authored BRDs and functional specifications for a new sales analytics platform, managing backlog grooming and sprint planning in an Agile environment. Performed data mapping, SQL querying, and quality assurance testing to validate the integrity of a new CRM data pipeline, ensuring 99.8% accuracy in monthly revenue reports. Analyzed multi-year sales trends and customer engagement data, delivering data-driven presentations that informed strategic decisions and contributed to a 10% year-over-year revenue growth.
Security Operations & Compliance Analyst at BCR Cyber
January 1, 2022 - January 1, 2023
Analyzed security incident and operational data to identify risk patterns, creating automated reports in ServiceNow that reduced manual review time by 25%. Executed rigorous QA testing and validation for security alerting systems, documenting test cases and results to support internal SOC 2 compliance audits. Collaborated with engineering teams to troubleshoot post-deployment issues, documenting root causes and process improvements in Confluence to enhance system performance.

Education

at Virginia Commonwealth University (VCU)
January 11, 2030 - January 12, 2026

Qualifications

Business Intelligence Analyst Certification
January 11, 2030 - January 12, 2026
Security Operations Analyst (SOC 1) Certification
January 11, 2030 - January 12, 2026

Industry Experience

Healthcare, Professional Services, Software & Internet, Other