I am a highly motivated and confident professional with strong multitasking and organizational skills. I work with confidentiality, discretion, tact, diplomacy, and professionalism when engaging with clients, colleagues, directors, or senior managers. I have a proven ability to help managers make the best use of their time by handling secretarial and administrative tasks. I am ready for the next stage in my career and am currently seeking an Administrative, PA, or Secretarial role where I can utilise my skills and pursue opportunities for growth in a supportive team. I bring hands-on experience in nursery and school administration, HR tooling, digital workflows, and virtual/onsite support across diverse sectors. I am fluent in English, Bengali, and Hindi, with a proactive attitude to learn and contribute to team success.

Piyali Ganguly Chatterjee

I am a highly motivated and confident professional with strong multitasking and organizational skills. I work with confidentiality, discretion, tact, diplomacy, and professionalism when engaging with clients, colleagues, directors, or senior managers. I have a proven ability to help managers make the best use of their time by handling secretarial and administrative tasks. I am ready for the next stage in my career and am currently seeking an Administrative, PA, or Secretarial role where I can utilise my skills and pursue opportunities for growth in a supportive team. I bring hands-on experience in nursery and school administration, HR tooling, digital workflows, and virtual/onsite support across diverse sectors. I am fluent in English, Bengali, and Hindi, with a proactive attitude to learn and contribute to team success.

Available to hire

I am a highly motivated and confident professional with strong multitasking and organizational skills. I work with confidentiality, discretion, tact, diplomacy, and professionalism when engaging with clients, colleagues, directors, or senior managers. I have a proven ability to help managers make the best use of their time by handling secretarial and administrative tasks. I am ready for the next stage in my career and am currently seeking an Administrative, PA, or Secretarial role where I can utilise my skills and pursue opportunities for growth in a supportive team.

I bring hands-on experience in nursery and school administration, HR tooling, digital workflows, and virtual/onsite support across diverse sectors. I am fluent in English, Bengali, and Hindi, with a proactive attitude to learn and contribute to team success.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Bengali
Advanced
Hindi
Advanced

Work Experience

Freelance Personal Secretary / Virtual Assistant at Freelance
July 1, 2020 - Present
Provide admin support, social media management, digital marketing, email management, calendar/diary management, data entry, research, and customer service across clients in diverse sectors. Tasks include WordPress blog work, SEO research, and online publishing; virtual administrative support for life coaches, veterinary practitioners, NGOs, and consultancy businesses; compile reports and newsletters, coordinate meetings, and manage communications.
Volunteer Administrator at Haberdashers' Crayford Academy (Secondary)
September 1, 2015 - Present
Front-desk duties, student services (uniform loans, records), attendance management via Arbor and MS OneDrive, detention records, immunisation records; manage late marks and communications with parents; admissions coordination with other primary schools and maintenance of hardcopy student records.
Management Administrator (FTC 2 months) at Dimples Day Nursery
November 1, 2015 - Present
Manage HR platform Employment Hero, staff communications, report checking, updating staff records; data entry in Famly; create newsletters; website management; policy development and implementation.
Finance Admin Assistant at The Croft Day Nursery
March 1, 2024 - December 31, 2025
Work with Bexley Council childcare funding portal; collaborate with Nursery Director and management; communicate with parents; manage nursery management systems (Famly, eyMan, eyLog) and corresponding emails; maintain student records, bookings, invoices, and data in Excel/Word; process deposits and data migration to Famly/eyMan.
Business Admin Apprentice at Zig Zags Day Nursery
January 1, 2022 - February 29, 2024
Experience with Nursery Management Systems (eyMan & eyLog); manual filing, scanning, and archiving recruitment files; set up staff files, manage digital timesheets; minutes of meetings; contribute to client marketing strategies and market research; client outreach and event ticketing; handling vendor communications.
Volunteer Administrator at Redbridge CVS / Redbridge Foodbank
November 1, 2019 - March 31, 2020
Provide general administrative support for voluntary services and foodbank operations; coordinate volunteers and assist with program administration.
Volunteer Administrator & Receptionist at Citizens Advice Redbridge
January 1, 2020 - March 31, 2020
Reception duties, client intake support, admin and case-note handling; contribute to office administration and service delivery.
Career Camp Participant at London Borough of Redbridge
December 1, 2019 - December 1, 2019
Career development camp featuring industry insights and networking with employers such as Openreach, Hitachi, and Bombardier.
Care Assistant / Support Worker at De Vere Care Partnership
May 1, 2019 - December 31, 2019
Nursing and residential care responsibilities with emphasis on mental health support; coordinate with care teams and families.
Relocation / Full-time Mother
October 1, 2018 - April 1, 2019
Relocation from India to the UK; managed household, schooling, and family logistics while developing transferable administrative and organizational skills.
Personal / Confidential Assistant at Government Organisation (India)
July 1, 2011 - September 30, 2018
Provided administration support to a higher-level manager, attending calls and transcribing them into notes; calendar coordination and confidential document handling.

Education

Bachelor's in Arts (B.A) Hons at University of Calcutta
January 1, 2003 - January 1, 2006
Master’s Degree in Arts - M.A at University of Calcutta
January 1, 2006 - January 1, 2008
Diploma in Basic Computing at University of Calcutta
January 1, 2007 - January 1, 2008
Higher Secondary Education at Bhavani Balika Vidyalaya, Howrah, India
January 1, 2001 - January 1, 2003
Secondary Education at Bhavani Balika Vidyalaya, Howrah, India
January 1, 1999 - January 1, 2001
Level 3 Admin, PA & Secretarial Diploma at Professional Study
January 1, 2019 - December 31, 2019
Open Awards Level 2 Functional Skills Qualification in English & Mathematics at Open Awards
January 1, 2023 - December 31, 2023
ChatGPT Prompt Engineering at Udemy
January 1, 2023 - December 31, 2023
Fundamentals of Digital Marketing at Google Digital Garage
January 1, 2021 - December 31, 2021
Safeguarding Children (Level 1) at Safeguarding Training
January 1, 2020 - January 1, 2020
GDPR in Early Years at Training
January 1, 2024 - January 1, 2024
Safeguarding against radicalisation - the prevent duty at Security & Safeguarding
January 1, 2025 - January 1, 2025
Advanced Safeguarding and the Designated Safeguarding Lead (Level 3) at Safeguarding Training
January 1, 2025 - January 1, 2025

Qualifications

Safeguarding Children (Level 1)
January 1, 2020 - January 1, 2020
GDPR in Early Years
January 1, 2024 - January 1, 2024
Level 3 Admin, PA & Secretarial Diploma
January 1, 2019 - December 31, 2019
Open Awards Level 2 Functional Skills Qualification in English & Mathematics
January 1, 2023 - December 31, 2023
ChatGPT Prompt Engineering
January 1, 2023 - December 31, 2023
Fundamentals of Digital Marketing
January 1, 2021 - December 31, 2021

Industry Experience

Education, Professional Services, Government, Healthcare, Non-Profit Organization