Daria Kasparova

Managed daily administrative operations, client communications, scheduling, billing and documentation to support smooth business workflows.

Handled front-desk communication and reservations via phone and email; coordinated with multiple hotel departments to ensure smooth guest experience; managed scheduling, billing and client documentation.

Supported digital marketing campaigns for promotional and seasonal activities; coordinated marketing materials and communications between marketing and sales; analyzed campaign performance (open rates, CTR, conversions) using GA4 and dashboards; collaborated with clients and internal creative/technical teams to deliver campaigns on time; worked with CRM systems (Salesforce) to support segmentation and campaign targeting.