Available to hire
I am a motivated hospitality professional who thrives on meeting new people and delivering exceptional service to ensure customer satisfaction.
I enjoy collaborating with teams, leading initiatives, and continually improving store operations—from budgeting and scheduling to inventory management and safety compliance—so guests have a memorable experience.
Skills
Experience Level
Intermediate
Language
English
Advanced
Work Experience
Store Manager Waitress
January 1, 2024 - PresentManaged day to day store operations including stock levels, scheduling and product quality. Managed store budget, controlling expenses to ensure financial targets were met. Handled & resolved customer complaints, increasing customer satisfaction. Improved service efficiency by optimizing wait times through effective teams by deployment. Memorized & recommended menu items to boost sales through upselling. Served an average of 100+ pax per shift, ensuring a friendly experience. Maintained clean lines in the work area and ensured compliance with safety standards.
at PT Sari Coffee Indonesia
January 1, 2018 - January 1, 2019Education
Associate’s Degree of Hospitality at Pari Wisata Nusantara Jaya
January 1, 2016 - January 1, 2019High School at Wisata Karisma Vocational High School
January 1, 2013 - January 1, 2016Culinary Arts Skills & Proficiencies at Pari Wisata Nusantara Jaya
January 11, 2030 - January 13, 2026Qualifications
SAP Program
January 11, 2030 - January 13, 2026Industry Experience
Travel & Hospitality
Skills
Experience Level
Intermediate
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