I am a motivated hospitality professional who thrives on meeting new people and delivering exceptional service to ensure customer satisfaction. I enjoy collaborating with teams, leading initiatives, and continually improving store operations—from budgeting and scheduling to inventory management and safety compliance—so guests have a memorable experience.

Rosanty Kamellia

I am a motivated hospitality professional who thrives on meeting new people and delivering exceptional service to ensure customer satisfaction. I enjoy collaborating with teams, leading initiatives, and continually improving store operations—from budgeting and scheduling to inventory management and safety compliance—so guests have a memorable experience.

Available to hire

I am a motivated hospitality professional who thrives on meeting new people and delivering exceptional service to ensure customer satisfaction.

I enjoy collaborating with teams, leading initiatives, and continually improving store operations—from budgeting and scheduling to inventory management and safety compliance—so guests have a memorable experience.

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Experience Level

Intermediate

Language

English
Advanced

Work Experience

Store Manager Waitress
January 1, 2024 - Present
Managed day to day store operations including stock levels, scheduling and product quality. Managed store budget, controlling expenses to ensure financial targets were met. Handled & resolved customer complaints, increasing customer satisfaction. Improved service efficiency by optimizing wait times through effective teams by deployment. Memorized & recommended menu items to boost sales through upselling. Served an average of 100+ pax per shift, ensuring a friendly experience. Maintained clean lines in the work area and ensured compliance with safety standards.
at PT Sari Coffee Indonesia
January 1, 2018 - January 1, 2019

Education

Associate’s Degree of Hospitality at Pari Wisata Nusantara Jaya
January 1, 2016 - January 1, 2019
High School at Wisata Karisma Vocational High School
January 1, 2013 - January 1, 2016
Culinary Arts Skills & Proficiencies at Pari Wisata Nusantara Jaya
January 11, 2030 - January 13, 2026

Qualifications

SAP Program
January 11, 2030 - January 13, 2026

Industry Experience

Travel & Hospitality