Hi, I’m Daniel Ndukwu, an Operations Experience Specialist with over 5 years across logistics, telecommunications, and e-commerce. I excel at delivering high-quality, timely support via live chat, email, and phone while driving operational efficiency. I’m proficient in Salesforce, SAP (ERP), CRM platforms, ticketing systems, automation tools, and generative AI applications to streamline workflows and improve service levels. I thrive in fast-paced, customer-focused environments and bring strong communication, analytical, and technical problem-solving skills to the table. My track record includes reducing ticket resolution times, training new teammates, and leading cross-functional initiatives to enhance customer experiences and loyalty.…Hi, I’m Daniel Ndukwu, an Operations Experience Specialist with over 5 years across logistics, telecommunications, and e-commerce. I excel at delivering high-quality, timely support via live chat, email, and phone while driving operational efficiency. I’m proficient in Salesforce, SAP (ERP), CRM platforms, ticketing systems, automation tools, and generative AI applications to streamline workflows and improve service levels. I thrive in fast-paced, customer-focused environments and bring strong communication, analytical, and technical problem-solving skills to the table. My track record includes reducing ticket resolution times, training new teammates, and leading cross-functional initiatives to enhance customer experiences and loyalty.WWWW…