I am a dedicated Administration and Front Office professional with over 7 years of experience, skilled at handling sensitive situations with diplomacy and clear communication. I have organized travel plans and schedules for Directors and senior executives while handling general office administration duties, and I thrive on managing appointments and communications to support leadership. My core strengths include travel management, inbox/calendar management, recruitment onboarding, data entry, drafting and filing documents, and reporting to Directors. I am proficient in Microsoft Office Suite, Google Workspace, Outlook and Teams, and Microsoft Dynamics 365 (CRM), and I enjoy collaborating across teams in diverse industries from biotech to offshore construction, hospitality, and education.

Liji Jose Chakkalakkal

I am a dedicated Administration and Front Office professional with over 7 years of experience, skilled at handling sensitive situations with diplomacy and clear communication. I have organized travel plans and schedules for Directors and senior executives while handling general office administration duties, and I thrive on managing appointments and communications to support leadership. My core strengths include travel management, inbox/calendar management, recruitment onboarding, data entry, drafting and filing documents, and reporting to Directors. I am proficient in Microsoft Office Suite, Google Workspace, Outlook and Teams, and Microsoft Dynamics 365 (CRM), and I enjoy collaborating across teams in diverse industries from biotech to offshore construction, hospitality, and education.

Available to hire

I am a dedicated Administration and Front Office professional with over 7 years of experience, skilled at handling sensitive situations with diplomacy and clear communication. I have organized travel plans and schedules for Directors and senior executives while handling general office administration duties, and I thrive on managing appointments and communications to support leadership.

My core strengths include travel management, inbox/calendar management, recruitment onboarding, data entry, drafting and filing documents, and reporting to Directors. I am proficient in Microsoft Office Suite, Google Workspace, Outlook and Teams, and Microsoft Dynamics 365 (CRM), and I enjoy collaborating across teams in diverse industries from biotech to offshore construction, hospitality, and education.

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Work Experience

Assistant - Administration (Virtual) at CTH Biotech LLC
June 1, 2025 - Present
Inbox and Calendar Management; Travel and accommodation Management; Admin Console Management; Drafting, editing letters, spreadsheets and slides; Reconciliation of expenses; Scheduling and coordinating meetings (Zoom/Teams); Assisting in staff selection.
Drug Safety Assistant (Remote) at Pro Pharma Group
June 1, 2025 - September 1, 2025
Identifying Adverse Events and Product Quality Complaints; Email Management; Processing patient requests through various channels.
Reservation Executive at Wild Jack Ventures LLP
March 1, 2024 - December 1, 2024
Inbox Management; Collaborate with other departments to ensure a smooth travel experience for clients; Maintain accurate customer data and reservation details in the Property Management System; Process reservation requests through multiple channels.
Asst -Administration/Front Office at Geotech Offshore Structures Pvt. Ltd
May 1, 2018 - March 1, 2024
Planning and coordinating administrative procedures and systems; ensuring smooth information flow; recording meeting minutes; monitoring office supplies and purchasing within budget; evaluating and implementing new admin procedures; payroll, leave encashment, gratuity, bonus and muster roll for migrant workers; maintain employment history files; sourcing CVs and coordinating interviews; greeting visitors and handling calls; mail management; managing vehicle insurances and other policies for project sites.
Office Manager - Administrations at Photogift India
June 1, 2014 - September 1, 2015
Oversee admin procedures; provide general accounting and clerical support to accounts payable; delegating work to office support staff; coordinating office administrative procedures; addressing client and stakeholder queries; monitoring office expenses; coordinating with trainers and management.
Student Counsellor at Professional Educational Consultancy, India
July 1, 2012 - May 1, 2014
Counsel students on abroad education opportunities; advise on applications and visa procedures; organize seminars and conferences; maintain a database of counseled students and applications; assist with activities to promote universities represented by the company; responsible for timely reporting to the Branch Head.
Reservation Executive at Hotel Paulson Park Ernakulam
April 1, 2008 - May 1, 2012
Handling customer complaints and concerns; coordinate with sales and reservation teams; providing travel itineraries and coordinating travel arrangements.
Call Centre Executive at Spectrum Softtech Solutions Pvt Ltd
June 1, 2007 - March 1, 2008
Communication and interpersonal skills; lead collection for sales projects (Medical Transcription); B2B US Voice Process.
Registered Pharmacist at Divine Medicals Thrissur
September 1, 2004 - May 1, 2007
Filling prescriptions; counseling and advising patients on drug administration; inventory management; bookkeeping and billing.

Education

Bachelor of Business Administration at Manav Bharti University
January 11, 2030 - June 1, 2012
Diploma In Pharmacy at Directorate of Medical Education Govt. of Kerala
January 11, 2030 - January 1, 2004
12th Grade (10+2) Science at Kerala State Higher Secondary Education
January 11, 2030 - March 1, 2001
10th Grade (Secondary School Leaving Certificate) at Kerala State Secondary School Leaving Certificate
January 11, 2030 - March 1, 1999

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Healthcare, Manufacturing, Education, Media & Entertainment