MD

Michelle De La Torre Altamar

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Hi, I'm Michelle De La Torre Altamar, a Business Administrator based in Valencia with extensive experience in administrative and accounting management, customer service, and sales.

About

Hi, I’m Michelle De La Torre Altamar, a Business Administrator based in Valencia with extensive experience in administrative and accounting management, customer service, and sales. I work well both independently and in teams, and I adapt easily to multicultural environments.

I am proficient with ICT and tools like MS Office, Windows, Advanced Excel, Siigo, and PowerPoint. I am committed to problem-solving and process optimization, and I am currently pursuing a Master’s in Transmedia Communication at Universidad Politécnica de Valencia.

  • 7 years' experience
  • Joined January 2026

Languages

  • Spanish; CastilianFluent
  • EnglishAdvanced

Industry experience

  • Professional Services
  • Media & Entertainment
  • Travel & Hospitality
  • Education
  • Non-Profit Organization

Work experience· 7 roles

Administrative Management and Coordination · Valencia Life 75 S.L.Jan 2025 – Present · 1 yr 11 mos

Responsible for comprehensive management of reservations, check-in/check-out, and invoicing remotely. Handled multichannel customer support, virtual team coordination and logistics, management of booking platforms, and swift resolution of incidents in real time, ensuring client satisfaction.

Administrative Management and Coordination · Valencia Life 75 S.L. (Valencia, Spain)Jan 2025 – Present · 1 yr 11 mos

Responsible for comprehensive management of reservations, check-in/check-out, and invoicing remotely. Handled multichannel customer support, virtual team coordination and logistics, management of booking platforms, and swift resolution of incidents in real time, ensuring client satisfaction.

Office Manager · AFA Colombia S.A.SJan 2024 – Dec 2024 · 1 yr

Coordinated personnel management, customer service, directing sales strategies to increase revenue, overseeing invoicing and accounting, managing purchases and inventory, and organizing corporate and social events, including catering, logistics, and planning.

Business Consultant · Italian Chamber of Commerce for ColombiaJan 2023 – Dec 2024 · 2 yrs
Coordinator of Administrative and Accounting Processes · Fundación Hogar La RocaJan 2022 – Dec 2023 · 2 yrs
Administrative Assistant · Dermaster S.A.SJan 2020 – Dec 2021 · 2 yrs
Coordinator of Administrative and Accounting Processes · Fundación Hogar La RocaJan 2019 – Dec 2020 · 2 yrs

Education· 6

Professional in Business Administration · Universidad Autónoma del Caribe (Barranquilla, Colombia)2021 – 2026
Diploma in Senior Management · Universidad Autónoma del Caribe (Barranquilla, Colombia)2021 – 2026
Master’s Degree in Transmedia Communication · Universidad Politécnica de Valencia (Valencia, Spain)2024 – 2025
Professional in Business Administration · Universidad Autónoma del Caribe (Barranquilla, Colombia)2021

Certifications and awards· 7

Advanced Excel course2018 – 2026
SIIGO accounting management course2019 – 2026
SIIGO NUBE2020 – 2026
Advanced Excel2018

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