Hi, I'm Michelle De La Torre Altamar, a Business Administrator based in Valencia with extensive experience in administrative and accounting management, customer service, and sales. I work well both independently and in teams, and I adapt easily to multicultural environments. I am proficient with ICT and tools like MS Office, Windows, Advanced Excel, Siigo, and PowerPoint. I am committed to problem-solving and process optimization, and I am currently pursuing a Master’s in Transmedia Communication at Universidad Politécnica de Valencia.

Michelle De La Torre Altamar

Hi, I'm Michelle De La Torre Altamar, a Business Administrator based in Valencia with extensive experience in administrative and accounting management, customer service, and sales. I work well both independently and in teams, and I adapt easily to multicultural environments. I am proficient with ICT and tools like MS Office, Windows, Advanced Excel, Siigo, and PowerPoint. I am committed to problem-solving and process optimization, and I am currently pursuing a Master’s in Transmedia Communication at Universidad Politécnica de Valencia.

Available to hire

Hi, I’m Michelle De La Torre Altamar, a Business Administrator based in Valencia with extensive experience in administrative and accounting management, customer service, and sales. I work well both independently and in teams, and I adapt easily to multicultural environments.

I am proficient with ICT and tools like MS Office, Windows, Advanced Excel, Siigo, and PowerPoint. I am committed to problem-solving and process optimization, and I am currently pursuing a Master’s in Transmedia Communication at Universidad Politécnica de Valencia.

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Language

Spanish; Castilian
Fluent
English
Advanced

Work Experience

Coordinator of Administrative and Accounting Processes at Fundación Hogar La Roca
January 1, 2019 - December 31, 2020
Responsible for electronic invoicing, ensuring proper recording and issuance of documents, managing and controlling inventory of supplies to guarantee availability and proper rotation. Supervised accounts receivable recovery, efficiently managed personnel, coordinated with suppliers, oversaw strategic purchasing, handled customer service, and supervised maintenance activities.
Administrative Assistant at Dermaster S.A.S
January 1, 2020 - December 31, 2021
Managed and supervised staff, provided friendly and efficient front-desk customer service, addressing client inquiries. Handled personal and client scheduling, organized appointments efficiently, managed payroll processing, supervised purchases and sales, and controlled and optimized inventory.
Business Consultant at Italian Chamber of Commerce for Colombia
January 1, 2023 - December 31, 2024
Responsible for planning, coordinating, and executing networking and marketing events, creating strategic opportunities for business growth. Managed memberships and sales, provided customer service, organized business conferences, recruited new members, and participated in business roundtables to foster commercial partnerships.
Office Manager at AFA Colombia S.A.S
January 1, 2024 - December 31, 2024
Coordinated personnel management, customer service, directing sales strategies to increase revenue, overseeing invoicing and accounting, managing purchases and inventory, and organizing corporate and social events, including catering, logistics, and planning.
Administrative Management and Coordination at Valencia Life 75 S.L. (Valencia, Spain)
January 1, 2025 - Present
Responsible for comprehensive management of reservations, check-in/check-out, and invoicing remotely. Handled multichannel customer support, virtual team coordination and logistics, management of booking platforms, and swift resolution of incidents in real time, ensuring client satisfaction.
Coordinator of Administrative and Accounting Processes at Fundación Hogar La Roca
January 1, 2022 - December 31, 2023
Responsible for electronic invoicing, ensuring proper recording and issuance of documents, managing and controlling inventory of supplies to guarantee availability and proper rotation. Supervised accounts receivable recovery, efficiently managed personnel, coordinated with suppliers, oversaw strategic purchasing, handled customer service, and supervised maintenance activities.
Administrative Management and Coordination at Valencia Life 75 S.L.
January 1, 2025 - Present
Responsible for comprehensive management of reservations, check-in/check-out, and invoicing remotely. Handled multichannel customer support, virtual team coordination and logistics, management of booking platforms, and swift resolution of incidents in real time, ensuring client satisfaction.

Education

Professional in Business Administration at Universidad Autónoma del Caribe (Barranquilla, Colombia)
January 1, 2021 - January 13, 2026
Diploma in Senior Management at Universidad Autónoma del Caribe (Barranquilla, Colombia)
January 1, 2021 - January 13, 2026
Master’s Degree in Transmedia Communication at Universidad Politécnica de Valencia (Valencia, Spain)
January 1, 2024 - December 31, 2025
Professional in Business Administration at Universidad Autónoma del Caribe (Barranquilla, Colombia)
January 1, 2021 - December 31, 2021
Diploma in Senior Management at Universidad Autónoma del Caribe (Barranquilla, Colombia)
January 1, 2021 - December 31, 2021
Master’s Degree in Transmedia Communication at Universidad Politécnica de Valencia (Valencia, Spain)
January 1, 2024 - December 31, 2025

Qualifications

Advanced Excel course
January 1, 2018 - January 13, 2026
SIIGO accounting management course
January 1, 2019 - January 13, 2026
SIIGO NUBE
January 1, 2020 - January 13, 2026
Advanced Excel
January 1, 2018 - December 31, 2018
SIIGO Accounting Management Course
January 1, 2019 - December 31, 2019
SIIGO NUBE
January 1, 2020 - December 31, 2020
Innovative Entrepreneurship Course
January 1, 2020 - December 31, 2020

Industry Experience

Professional Services, Media & Entertainment, Travel & Hospitality, Education, Non-Profit Organization