Available to hire
Hi, I’m Michelle De La Torre Altamar, a Business Administrator based in Valencia with extensive experience in administrative and accounting management, customer service, and sales. I work well both independently and in teams, and I adapt easily to multicultural environments.
I am proficient with ICT and tools like MS Office, Windows, Advanced Excel, Siigo, and PowerPoint. I am committed to problem-solving and process optimization, and I am currently pursuing a Master’s in Transmedia Communication at Universidad Politécnica de Valencia.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Language
Spanish; Castilian
Fluent
English
Advanced
Work Experience
Coordinator of Administrative and Accounting Processes at Fundación Hogar La Roca
January 1, 2019 - December 31, 2020Responsible for electronic invoicing, ensuring proper recording and issuance of documents, managing and controlling inventory of supplies to guarantee availability and proper rotation. Supervised accounts receivable recovery, efficiently managed personnel, coordinated with suppliers, oversaw strategic purchasing, handled customer service, and supervised maintenance activities.
Administrative Assistant at Dermaster S.A.S
January 1, 2020 - December 31, 2021Managed and supervised staff, provided friendly and efficient front-desk customer service, addressing client inquiries. Handled personal and client scheduling, organized appointments efficiently, managed payroll processing, supervised purchases and sales, and controlled and optimized inventory.
Business Consultant at Italian Chamber of Commerce for Colombia
January 1, 2023 - December 31, 2024Responsible for planning, coordinating, and executing networking and marketing events, creating strategic opportunities for business growth. Managed memberships and sales, provided customer service, organized business conferences, recruited new members, and participated in business roundtables to foster commercial partnerships.
Office Manager at AFA Colombia S.A.S
January 1, 2024 - December 31, 2024Coordinated personnel management, customer service, directing sales strategies to increase revenue, overseeing invoicing and accounting, managing purchases and inventory, and organizing corporate and social events, including catering, logistics, and planning.
Administrative Management and Coordination at Valencia Life 75 S.L. (Valencia, Spain)
January 1, 2025 - PresentResponsible for comprehensive management of reservations, check-in/check-out, and invoicing remotely. Handled multichannel customer support, virtual team coordination and logistics, management of booking platforms, and swift resolution of incidents in real time, ensuring client satisfaction.
Coordinator of Administrative and Accounting Processes at Fundación Hogar La Roca
January 1, 2022 - December 31, 2023Responsible for electronic invoicing, ensuring proper recording and issuance of documents, managing and controlling inventory of supplies to guarantee availability and proper rotation. Supervised accounts receivable recovery, efficiently managed personnel, coordinated with suppliers, oversaw strategic purchasing, handled customer service, and supervised maintenance activities.
Administrative Management and Coordination at Valencia Life 75 S.L.
January 1, 2025 - PresentResponsible for comprehensive management of reservations, check-in/check-out, and invoicing remotely. Handled multichannel customer support, virtual team coordination and logistics, management of booking platforms, and swift resolution of incidents in real time, ensuring client satisfaction.
Education
Professional in Business Administration at Universidad Autónoma del Caribe (Barranquilla, Colombia)
January 1, 2021 - January 13, 2026Diploma in Senior Management at Universidad Autónoma del Caribe (Barranquilla, Colombia)
January 1, 2021 - January 13, 2026Master’s Degree in Transmedia Communication at Universidad Politécnica de Valencia (Valencia, Spain)
January 1, 2024 - December 31, 2025Professional in Business Administration at Universidad Autónoma del Caribe (Barranquilla, Colombia)
January 1, 2021 - December 31, 2021Diploma in Senior Management at Universidad Autónoma del Caribe (Barranquilla, Colombia)
January 1, 2021 - December 31, 2021Master’s Degree in Transmedia Communication at Universidad Politécnica de Valencia (Valencia, Spain)
January 1, 2024 - December 31, 2025Qualifications
Advanced Excel course
January 1, 2018 - January 13, 2026SIIGO accounting management course
January 1, 2019 - January 13, 2026SIIGO NUBE
January 1, 2020 - January 13, 2026Advanced Excel
January 1, 2018 - December 31, 2018SIIGO Accounting Management Course
January 1, 2019 - December 31, 2019SIIGO NUBE
January 1, 2020 - December 31, 2020Innovative Entrepreneurship Course
January 1, 2020 - December 31, 2020Industry Experience
Professional Services, Media & Entertainment, Travel & Hospitality, Education, Non-Profit Organization
Experience Level
Expert
Expert
Expert
Expert
Intermediate
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