Hi, I’m Erica Valdez—a highly organized and proactive Administrative Assistant with 14+ years of experience providing executive-level administrative support, operations coordination, and client communications across healthcare, real estate, and entrepreneurial environments. I excel at managing inboxes and calendars, streamlining workflows, documenting processes, and supporting marketing initiatives with precision and care. I thrive in remote settings and act as a reliable liaison between executives, teams, and clients. In my recent roles, I’ve built robust systems, coordinated events, and improved patient and client experiences. From real estate operations with Valdez Homes to dental practice support and nonprofit event work, I’ve demonstrated adaptability, strong communication, and a knack for turning chaos into clear processes. I’m proficient with tools like Canva, CapCut, and CRMs, and I enjoy collaborating across departments to drive results.

Erica Valdez

Hi, I’m Erica Valdez—a highly organized and proactive Administrative Assistant with 14+ years of experience providing executive-level administrative support, operations coordination, and client communications across healthcare, real estate, and entrepreneurial environments. I excel at managing inboxes and calendars, streamlining workflows, documenting processes, and supporting marketing initiatives with precision and care. I thrive in remote settings and act as a reliable liaison between executives, teams, and clients. In my recent roles, I’ve built robust systems, coordinated events, and improved patient and client experiences. From real estate operations with Valdez Homes to dental practice support and nonprofit event work, I’ve demonstrated adaptability, strong communication, and a knack for turning chaos into clear processes. I’m proficient with tools like Canva, CapCut, and CRMs, and I enjoy collaborating across departments to drive results.

Available to hire

Hi, I’m Erica Valdez—a highly organized and proactive Administrative Assistant with 14+ years of experience providing executive-level administrative support, operations coordination, and client communications across healthcare, real estate, and entrepreneurial environments. I excel at managing inboxes and calendars, streamlining workflows, documenting processes, and supporting marketing initiatives with precision and care. I thrive in remote settings and act as a reliable liaison between executives, teams, and clients.

In my recent roles, I’ve built robust systems, coordinated events, and improved patient and client experiences. From real estate operations with Valdez Homes to dental practice support and nonprofit event work, I’ve demonstrated adaptability, strong communication, and a knack for turning chaos into clear processes. I’m proficient with tools like Canva, CapCut, and CRMs, and I enjoy collaborating across departments to drive results.

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Experience Level

Expert
Expert
Intermediate

Work Experience

Real Estate Advisor | Administrative & Client Operations at Valdez Homes
January 1, 2021 - Present
Manage scheduling, inboxes, CRM systems, client communications, marketing materials, social media scheduling, presentations, and transaction documentation in a fast-paced, remote-capable environment.
Events Director & Administrative Support at NAHREP Los Angeles
January 1, 2024 - Present
Support leadership with communications, documentation, event planning, design and coordination. Presentations, social media marketing.
Office Manager at H2 Dental Associates
January 1, 2016 - January 1, 2022
Office operations management, onboarding, workflow, system and procedure implementation. Patient support, insurance billing, invoicing, collections, treatment coordination. Compliance documentation, patient intakes. Supported practice growth by improving patient experience, retention, conversion, and workflow efficiency.
Scheduling Coordinator at Humphries Orthodontics
January 1, 2009 - January 1, 2014
Managed workflows, scheduling, documentation, billing support, marketing assistance and patient communications while maintaining organized digital records. Digital oral photography & dental radiology.

Education

Real Estate License at Allied School of Real Estate
January 1, 2021 - January 13, 2026
GED / Medical Billing and Coding Diploma at Bryman
January 1, 2003 - January 13, 2026

Qualifications

Real Estate License
January 1, 2021 - January 13, 2026
GED / Medical Billing and Coding Diploma
January 1, 2003 - January 13, 2026

Industry Experience

Healthcare, Real Estate & Construction, Professional Services, Other