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I am a confident and hardworking professional with over 5 years of experience in customer service. I am deeply passionate about history and dedicated to making historical education accessible to people from all backgrounds. Through volunteering with the National Trust and my studies at Durham University, I have developed strong communication, problem-solving, teamwork, research, and organisational skills. I thrive in collaborative, fast-paced environments and enjoy sharing knowledge with diverse audiences.…I am a confident and hardworking professional with over 5 years of experience in customer service. I am deeply passionate about history and dedicated to making historical education accessible to people from all backgrounds. Through volunteering with the National Trust and my studies at Durham University, I have developed strong communication, problem-solving, teamwork, research, and organisational skills. I thrive in collaborative, fast-paced environments and enjoy sharing knowledge with diverse audiences.

Amy Mckie

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I am a confident and hardworking professional with over 5 years of experience in customer service. I am deeply passionate about history and dedicated to making historical education accessible to people from all backgrounds. Through volunteering with the National Trust and my studies at Durham University, I have developed strong communication, problem-solving, teamwork, research, and organisational skills. I thrive in collaborative, fast-paced environments and enjoy sharing knowledge with diverse audiences.…I am a confident and hardworking professional with over 5 years of experience in customer service. I am deeply passionate about history and dedicated to making historical education accessible to people from all backgrounds. Through volunteering with the National Trust and my studies at Durham University, I have developed strong communication, problem-solving, teamwork, research, and organisational skills. I thrive in collaborative, fast-paced environments and enjoy sharing knowledge with diverse audiences.

Available to hire

I am a confident and hardworking professional with over 5 years of experience in customer service. I am deeply passionate about history and dedicated to making historical education accessible to people from all backgrounds.

Through volunteering with the National Trust and my studies at Durham University, I have developed strong communication, problem-solving, teamwork, research, and organisational skills. I thrive in collaborative, fast-paced environments and enjoy sharing knowledge with diverse audiences.

Language

English

Fluent

Work Experience

Volunteer at Washington Old Hall, National Trust

January 1, 2019 - Present

Welcomed visitors and acted as the main information point on arrival; delivered history talks; answered questions; assisted with exhibition preparation. Worked with a broad range of visitors from groups of seniors to school children. Received vital health and safety training and followed safety protocols. Roles rotated to meet customer needs; performed archival duties to protect and maintain artefacts.

Sales Assistant at Savers

August 1, 2021 - January 1, 2022

Worked behind the till and on the shop floor with extensive product knowledge; promoted offers and maintained neat product displays. Logged complaints and queries, and authorised refunds where appropriate; consistently aimed to meet sales targets.