Available to hire
I am Sandra Montaño, an economist with a Master’s in Business Management and Administration and a Master’s in Digital Marketing, plus a certification as a Foreign Trade Technician. I specialize in business development, operations management, and strategic marketing support in B2B and international projects.
I am results-driven, skilled at identifying growth opportunities, optimizing processes, coordinating cross-functional teams, and enhancing the customer experience by bridging business, marketing, and operations in local and international contexts.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
Spanish; Castilian
Fluent
English
Fluent
Italian
Beginner
Work Experience
Business Development Support at IEQSY IMPROVE ENERGY QUALITY S.L
March 3, 2025 - PresentDirect support for B2B business development, managing commercial opportunities and coordinating with national and international clients and partners. Supervision of the proper functioning of commercial operations, ensuring service continuity and customer satisfaction. Digitization and optimization of the business process through the implementation and advanced use of CRM (HubSpot). Preparation of business reports and data analysis in Power BI for strategic decision-making. Cross-functional support in operational marketing, collaborating on campaigns, content, and results tracking. Participation in continuous improvement and process quality initiatives.
Insurance Broker at OCASO
November 1, 2024 - March 30, 2025Prospecting and commercial management. Portfolio management. Advised insurance sales. Customer loyalty and acquisition.
Project Coordinator at NGO MILAT MIGRANTES LATINOS
September 15, 2023 - January 31, 2025Coordination and management of Erasmus+ European projects. Participation in the design and development of new strategic projects within the Erasmus+ and Horizon Europe frameworks. Leadership of the project to digitize the language teaching process. Design and implementation of digital marketing strategies, increasing the foundation's visibility by 30%. Implementation of digital tools for campaigns, increasing participation and donations. Ongoing advice on the adoption of new digital educational tools.
Entrepreneur / Self-employed at Smoothie Bar Entrepreneurship
March 1, 2022 - August 31, 2023Natural medicine and smoothie business. Brand development. Business management.
Virtual Teacher of Economics at National Learning Service SENA
February 1, 2017 - December 30, 2019Empathetic and calm handling of user complaints. Proactive participation in meetings aimed at creating new practices. Customer service by phone, email, and in person. Processing documentation and entering data into databases. Preparation of courses in a virtual learning environment using the Blackboard tool. Supporting students throughout all phases of the training process. Grading and semi-personalized support for students. Practical-theoretical teaching process through tests and workshops for students.
Distribution and Logistics Professional at National Postal Services
August 16, 2018 - July 30, 2022Achievement of objectives regarding company indicators such as delivery times and returns. Training and supervision of new staff. Ongoing training of a team of 70 people across 11 logistics points. Proposals to improve performance and efficiency. Collaboration with regional and national management to identify problems in the logistics flow and propose solutions. Supervision and delegation of tasks to a team of 70 people.
Smoothie Bar Entrepreneurship at Self-employed/Entrepreneur
March 1, 2022 - August 31, 2023Natural medicine and smoothie business. Brand development. Business management.
Virtual Teacher of Economics at SENA (National Learning Service)
February 1, 2017 - December 30, 2019Empathetic and calm handling of user complaints. Proactive participation in meetings aimed at creating new practices. Customer service by phone, email, and in person. Processing documentation and entering data into databases. Preparation of courses in a virtual learning environment. Supporting students throughout all phases of the training process. Grading and semi-personalized support for students. Practical-theoretical teaching process through tests and workshops for students.
Education
Economist at Pontificia Universidad Javeriana (Cali)
July 1, 2008 - May 13, 2012Bachelor in Business Administration at Pontificia Universidad Javeriana (Cali)
August 1, 2012 - October 30, 2014Master's Degree in Business Management and Administration at EUDE European Business School
April 1, 2020 - March 30, 2021Master's Degree in Digital Marketing at EUDE European Business School
January 6, 2021 - September 30, 2022Digital Generation Program - Digital Transformation at Adams Training /EOI
January 12, 2024 - April 12, 2024Marketing and International Sales at Formacion Universitaria
May 1, 2024 - August 31, 2024COM123PO - Neuromarketing at MOBA SKILL TRAINING S.L.
July 17, 2024 - August 22, 2024Customs Management of International Trade at Formacion Universitaria
October 1, 2024 - November 1, 2024Business English at Dabo Consulting
January 9, 2025 - February 6, 2025Artificial Intelligence Applied to Process Management at Gdoce Grupo Empresarial de Servicios S.L.
February 14, 2025 - March 20, 2025Business Intelligence at Digital SME
September 5, 2025 - January 13, 2026Data Science at INESEM
October 6, 2025 - December 26, 2025European Project Manager at YES -EUROPE
September 3, 2025 - December 19, 2025Economist at Pontificia Universidad Javeriana (Cali)
July 1, 2008 - May 13, 2012Business Administration at Pontificia Universidad Javeriana (Cali)
August 1, 2012 - October 30, 2014Master's Degree in Business Management and Administration at EUDE European Business School (Madrid)
January 4, 2020 - March 30, 2021Master's Degree in Digital Marketing at EUDE European Business School (Madrid)
June 1, 2021 - September 30, 2022Digital Generation Program - Digital Transformation at Adams Training / EOI
January 12, 2024 - April 12, 2024Marketing and International Sales at University education
May 1, 2024 - August 31, 2024COMM123PO - Neuromarketing at MOBA SKILL TRAINING S.L.
July 17, 2024 - August 22, 2024Customs Management of International Trade at University education
October 1, 2024 - November 1, 2024Business English at Dabo consulting
January 9, 2025 - February 6, 2025Artificial Intelligence Applied to Process Management at Gdoce Grupo Empresarial de Servicios S.L.
February 14, 2025 - March 20, 2025Business Intelligence at Digital SME
September 5, 2025 - January 13, 2026Data Science at INESEM
October 6, 2025 - December 26, 2025European Project Manager at YES -EUROPE
September 3, 2025 - December 19, 2025Qualifications
Customs Management of International Trade
October 1, 2024 - November 1, 2024Artificial Intelligence Applied to Process Management
February 14, 2025 - March 20, 2025European Project Manager
September 3, 2025 - December 19, 2025Business English
January 9, 2025 - February 6, 2025Data Science
October 6, 2025 - December 26, 2025Foreign Trade Technician
January 11, 2030 - January 13, 2026European Project Manager
September 3, 2025 - December 19, 2025Artificial Intelligence Applied to Process Management
February 14, 2025 - March 20, 2025Customs Management of International Trade
October 1, 2024 - November 1, 2024Industry Experience
Education, Non-Profit Organization, Software & Internet, Professional Services, Transportation & Logistics, Travel & Hospitality, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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