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Hi, I’m Jay Pacamara. I help small and medium businesses stay organized and productive by handling customer support, administrative tasks, and communications. I’m reliable, friendly, and detail-oriented, committed to delivering smooth experiences so clients can focus on what matters most. I enjoy solving problems, communicating clearly, and delivering timely results in a friendly, professional manner.…Hi, I’m Jay Pacamara. I help small and medium businesses stay organized and productive by handling customer support, administrative tasks, and communications. I’m reliable, friendly, and detail-oriented, committed to delivering smooth experiences so clients can focus on what matters most. I enjoy solving problems, communicating clearly, and delivering timely results in a friendly, professional manner.

Arjay A Pacamara

Content Creator, Content Producer, Project Manager, +5

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Hi, I’m Jay Pacamara. I help small and medium businesses stay organized and productive by handling customer support, administrative tasks, and communications. I’m reliable, friendly, and detail-oriented, committed to delivering smooth experiences so clients can focus on what matters most. I enjoy solving problems, communicating clearly, and delivering timely results in a friendly, professional manner.…Hi, I’m Jay Pacamara. I help small and medium businesses stay organized and productive by handling customer support, administrative tasks, and communications. I’m reliable, friendly, and detail-oriented, committed to delivering smooth experiences so clients can focus on what matters most. I enjoy solving problems, communicating clearly, and delivering timely results in a friendly, professional manner.

Available to hire

Hi, I’m Jay Pacamara. I help small and medium businesses stay organized and productive by handling customer support, administrative tasks, and communications. I’m reliable, friendly, and detail-oriented, committed to delivering smooth experiences so clients can focus on what matters most.

I enjoy solving problems, communicating clearly, and delivering timely results in a friendly, professional manner.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Tagalog

Advanced

Work Experience

Virtual Assistant at Continuum Global Solutions

October 17, 2024 - February 17, 2025

Inbound/outbound calls; Billing/payments; emails/faxes; Plan Coverage; Placing orders/cancellations; Override/authorization; Providing Good Customer Service; Sales (Additional Coverage)

Billing / Customer Support at Everise (Humana)

November 1, 2022 - December 20, 2023

Billing/payments emails/faxes; Plan Coverage; Override/authorization

Reservations / Support at TeleTech (Priceline)

January 1, 2024 - July 1, 2024

Checked status of reservations; modifications of bookings; processing refunds; emails/faxes; plan coverage; override/authorization

Administrative Support at Renegade Insurance LLC

March 1, 2025 - Present

Check status of insurance; arranging callbacks; creating tasks; assisting concerns about bills; confirmation of information

Customer Support / Virtual Assistant at Continuum Global Solutions

October 17, 2024 - February 17, 2025

Inbound/outbound calls; Billing/payments; emails/faxes; Plan Coverage; Placing orders/cancellation; Override/authorization; Providing good customer service; Sales (Additional Coverage)

Customer Support Representative at TeleTech (Priceline)

January 1, 2024 - July 1, 2024

Checking Status of reservations; Modifications of bookings; Assisting concerned about Bills; Confirmation of Information; Processing refunds

Customer Support Representative at TeleTech (Priceline)

March 1, 2025 - Present

March 2025 - Rendering TeleTech (Priceline)

Billing Specialist at Everise (Humana)

November 1, 2022 - December 1, 2023

Billing/payments emails/faxes; Plan Coverage; Override/authorization; Sales (Additional Coverage)