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I am a detail-oriented Virtual Assistant and Customer Service professional with over five years of combined office, administrative, and client support experience across remote, corporate, and service-driven environments. I excel at managing calendars, emails, documentation, and project deliverables while maintaining high accuracy and confidentiality. I am a strong communicator who thrives with minimal supervision, supporting executives and teams to streamline processes, meet tight turnaround times, and deliver high-quality results.…I am a detail-oriented Virtual Assistant and Customer Service professional with over five years of combined office, administrative, and client support experience across remote, corporate, and service-driven environments. I excel at managing calendars, emails, documentation, and project deliverables while maintaining high accuracy and confidentiality. I am a strong communicator who thrives with minimal supervision, supporting executives and teams to streamline processes, meet tight turnaround times, and deliver high-quality results.

Winifred O. Areghan

Content Creator, Copywriter, Designer, +2

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I am a detail-oriented Virtual Assistant and Customer Service professional with over five years of combined office, administrative, and client support experience across remote, corporate, and service-driven environments. I excel at managing calendars, emails, documentation, and project deliverables while maintaining high accuracy and confidentiality. I am a strong communicator who thrives with minimal supervision, supporting executives and teams to streamline processes, meet tight turnaround times, and deliver high-quality results.…I am a detail-oriented Virtual Assistant and Customer Service professional with over five years of combined office, administrative, and client support experience across remote, corporate, and service-driven environments. I excel at managing calendars, emails, documentation, and project deliverables while maintaining high accuracy and confidentiality. I am a strong communicator who thrives with minimal supervision, supporting executives and teams to streamline processes, meet tight turnaround times, and deliver high-quality results.

Available to hire

I am a detail-oriented Virtual Assistant and Customer Service professional with over five years of combined office, administrative, and client support experience across remote, corporate, and service-driven environments. I excel at managing calendars, emails, documentation, and project deliverables while maintaining high accuracy and confidentiality.

I am a strong communicator who thrives with minimal supervision, supporting executives and teams to streamline processes, meet tight turnaround times, and deliver high-quality results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Customer Service Advisor (Remote) at Teleperformance

August 1, 2024 - April 1, 2025

Communicated with clients and customers daily to manage enquiries, priorities, and service requests; managed high-volume inbound and outbound communications; tracked cases in CRM; maintained digital records; handled emails, call-backs, and escalations; identified workflow inefficiencies and supported service delivery improvements.

Administrative Assistant at Ipsos MORI

October 1, 2020 - March 1, 2021

Provided administrative and virtual support including email management, scheduling, and data entry; coordinated appointments and calendars; maintained databases and contact records; processed invoices and tracked records in Excel; supported project coordination by tracking tasks and deadlines.

Legal Adviser at Sidmach Technology Limited

December 1, 2018 - October 1, 2019

Supported executives with document review, summaries, and administrative coordination; maintained confidential client and corporate records; assisted with scheduling meetings and deadlines; improved internal documentation processes and supported compliance reporting.