UX Design Co-op at Royal Bank of Canada

Design ed and maintained reusable components and internal tools within the RBC Design System, supporting 800+ designers and developers across multiple product teams. Improved design system documentation and Information Architecture to enable faster information lookup, adoption, confidence, and consistency across teams. Collaborated with designers, engineers, and design system leads to ensure components meet accessibility, scalability, and enterprise standards.

UX Designer at American Family Insurance

Designed AI-driven product experiences with the Data Science & Analytics Lab, collaborating closely with data scientists, engineers, and product managers. Partnered with data science teams on R&D initiatives to conceptualize and prototype new GUIs for emerging machine learning technologies. Led end-to-end UX design from problem definition and user research through prototyping, translating complex ML outputs into intuitive, decision-support interfaces.

Design Researcher / Project Lead at Momentary Experience Lab

Designed and refined interaction behaviors (sound, motion, haptics) for a social robot (EMAR) used to collect community mental health data. Led a team of 3 interns to conduct 20+ user research studies and synthesize insights on community wellness visualization.