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Hi! I’m Jackline Ngina Mwikali, an enthusiastic and adaptable professional currently pursuing a Diploma in Information Technology at Zetech University. I have hands-on experience in customer support and sales, and I enjoy applying IT skills to streamline processes and solve problems. I am known for clear communication, reliability, and a friendly mindset, whether assisting customers or collaborating with teammates. I’m seeking opportunities in Customer Service & Sales or as an IT Intern to contribute to organizational growth while gaining hands-on experience. I bring strong admin capabilities, problem-solving skills, and proficiency with Microsoft Office, and I’m eager to learn and grow in a dynamic team.…Hi! I’m Jackline Ngina Mwikali, an enthusiastic and adaptable professional currently pursuing a Diploma in Information Technology at Zetech University. I have hands-on experience in customer support and sales, and I enjoy applying IT skills to streamline processes and solve problems. I am known for clear communication, reliability, and a friendly mindset, whether assisting customers or collaborating with teammates. I’m seeking opportunities in Customer Service & Sales or as an IT Intern to contribute to organizational growth while gaining hands-on experience. I bring strong admin capabilities, problem-solving skills, and proficiency with Microsoft Office, and I’m eager to learn and grow in a dynamic team.

Jackline Ngina Mwikali

Web Developer, Programmer, Front-End Developer, +6

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Hi! I’m Jackline Ngina Mwikali, an enthusiastic and adaptable professional currently pursuing a Diploma in Information Technology at Zetech University. I have hands-on experience in customer support and sales, and I enjoy applying IT skills to streamline processes and solve problems. I am known for clear communication, reliability, and a friendly mindset, whether assisting customers or collaborating with teammates. I’m seeking opportunities in Customer Service & Sales or as an IT Intern to contribute to organizational growth while gaining hands-on experience. I bring strong admin capabilities, problem-solving skills, and proficiency with Microsoft Office, and I’m eager to learn and grow in a dynamic team.…Hi! I’m Jackline Ngina Mwikali, an enthusiastic and adaptable professional currently pursuing a Diploma in Information Technology at Zetech University. I have hands-on experience in customer support and sales, and I enjoy applying IT skills to streamline processes and solve problems. I am known for clear communication, reliability, and a friendly mindset, whether assisting customers or collaborating with teammates. I’m seeking opportunities in Customer Service & Sales or as an IT Intern to contribute to organizational growth while gaining hands-on experience. I bring strong admin capabilities, problem-solving skills, and proficiency with Microsoft Office, and I’m eager to learn and grow in a dynamic team.

Available to hire

Hi! I’m Jackline Ngina Mwikali, an enthusiastic and adaptable professional currently pursuing a Diploma in Information Technology at Zetech University. I have hands-on experience in customer support and sales, and I enjoy applying IT skills to streamline processes and solve problems. I am known for clear communication, reliability, and a friendly mindset, whether assisting customers or collaborating with teammates.

I’m seeking opportunities in Customer Service & Sales or as an IT Intern to contribute to organizational growth while gaining hands-on experience. I bring strong admin capabilities, problem-solving skills, and proficiency with Microsoft Office, and I’m eager to learn and grow in a dynamic team.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

English

Fluent

Work Experience

Customer Service Representative at Glorious Salon

February 16, 2024 - Present

Welcomed and assisted customers with inquiries and service requests. Handled direct customer orders and ensured smooth service delivery. Maintained a professional and friendly atmosphere, improving customer satisfaction.

Salesperson at Ken Star Uniforms

January 4, 2023 - November 21, 2023

Assisted customers in selecting and purchasing uniforms. Promoted products and achieved sales targets. Handled cash and maintained accurate sales records.