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I am a highly organized and proactive Executive Assistant with 9+ years of experience supporting senior leaders in fast-paced environments. I excel at managing calendars, coordinating meetings, and handling sensitive information with discretion. I thrive on streamlining administrative operations, prioritizing competing demands, and contributing to executive decision-making to ensure operational efficiency and business continuity.…I am a highly organized and proactive Executive Assistant with 9+ years of experience supporting senior leaders in fast-paced environments. I excel at managing calendars, coordinating meetings, and handling sensitive information with discretion. I thrive on streamlining administrative operations, prioritizing competing demands, and contributing to executive decision-making to ensure operational efficiency and business continuity.

Madububa Chinenye Janet

Executive Producer, Content Producer, Production Manager, +2

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I am a highly organized and proactive Executive Assistant with 9+ years of experience supporting senior leaders in fast-paced environments. I excel at managing calendars, coordinating meetings, and handling sensitive information with discretion. I thrive on streamlining administrative operations, prioritizing competing demands, and contributing to executive decision-making to ensure operational efficiency and business continuity.…I am a highly organized and proactive Executive Assistant with 9+ years of experience supporting senior leaders in fast-paced environments. I excel at managing calendars, coordinating meetings, and handling sensitive information with discretion. I thrive on streamlining administrative operations, prioritizing competing demands, and contributing to executive decision-making to ensure operational efficiency and business continuity.

Available to hire

I am a highly organized and proactive Executive Assistant with 9+ years of experience supporting senior leaders in fast-paced environments. I excel at managing calendars, coordinating meetings, and handling sensitive information with discretion.

I thrive on streamlining administrative operations, prioritizing competing demands, and contributing to executive decision-making to ensure operational efficiency and business continuity.

Skills

Lead Nurturing

CRM

Experience Level

Lead Nurturing

Intermediate

CRM

Intermediate

Language

English

Fluent

Work Experience

Administrative Officer at HB Staffing Technology

July 1, 2024 - Present

Provided direct executive administrative assistance by managing leadership calendars, diaries, meetings, and appointments, reducing scheduling conflicts by 20%. Coordinated internal and external meetings, prepared agendas, took meeting notes, and tracked follow-ups to ensure timely execution of executive priorities. Managed executive inboxes and correspondence, responded to inquiries, and escalated critical issues appropriately. Prepared and reconciled expense reports, invoices, and administrative documentation with accuracy and confidentiality. Supported recruitment, onboarding, and training coordination, ensuring smooth operational workflows.

Customer Support Manager at Jiji.ng

June 1, 2017 - August 1, 2025

Supported senior leadership by managing high-volume communications, scheduling reviews, and preparing reports for executive decision-making. Maintained strong relationships with key stakeholders through clear written and verbal communication. Resolved complex operational and client issues proactively, contributing to a 25% reduction in customer churn. Compiled performance reports, feedback summaries, and action plans used by leadership teams.

Lead Generation Specialist at Radiant Power Washing

February 1, 2024 - June 1, 2024

Created and implemented effective lead generation strategies to attract potential buyers, sellers, and investors, contributing to a 20% increase in lead acquisition. Utilized CRM systems to manage lead information, maintaining a comprehensive database of 2,000+ leads for systematic lead nurturing and conversion. Implemented lead qualification processes to improve lead quality and nurture relationships through personalized communication, resulting in a 25% higher conversion rate. Monitored and analyzed lead generation metrics, providing actionable insights and regular reports that led to a 15% improvement in campaign effectiveness.

Senior Account Executive at Cheki.ng

January 1, 2014 - May 1, 2016

Optimized client experience by conducting client check-ins, identifying opportunities for improvement, and implementing process enhancements. Collaborated with product development teams to relay client feedback, resulting in the implementation of 5 key product improvements and a 15% boost in product suitability. Addressed client inquiries within 24 hours and provided comprehensive training, increasing product adoption by 35%.