Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Spanish; Castilian
Fluent
Work Experience
Portfolio Manager at Mariner Wealth Advisors
July 1, 2022 - PresentManage investment 1,000+ portfolios within 2,700+ accounts worth over $1B in AUM; regularly evaluate and reallocate holdings to optimize financial outcomes; partner with 15+ wealth teams across 12 regional offices to align strategies with client goals; proactively identify inefficiencies in portfolio management processes, leading initiatives that reflect product operations thinking; 3,000+ trades year-to-date (≈150 trades/day); maintain outstanding ticket response times well below industry average (3.5 hours).
Client Service Associate at Mariner Wealth Advisors
March 1, 2019 - August 1, 2021Onboarded and supported 300+ clients across digital and paper-based systems, reflecting knowledge of identity verification, compliance workflows, and customer education; conducted asset reviews, account reconciliations, and fee transparency initiatives, enhancing client satisfaction and retention; led internal training sessions to standardize workflows across teams, echoing product documentation and enablement responsibilities.
Co-Manager at Journeys
May 1, 2014 - June 1, 2016Assisted Store Manager in recruiting, hiring, and training high-caliber employees; supervised daily store operations and managed loss prevention practices in their absence; mentored a team of 30, fostering a customer-focused culture to enhance service levels; spearheaded retail operations and customer acquisition campaigns, increasing sales by 200%.
Education
Master of Business Administration at Florida International University
January 11, 2030 - January 1, 2027Master of Science in Finance at University of Miami
January 11, 2030 - May 1, 2022Bachelor of Science in Finance at William Paterson University
January 11, 2030 - May 1, 2019Master of Business Administration at Florida International University
January 11, 2030 - January 1, 2027Master of Science in Finance at University of Miami
January 11, 2030 - May 1, 2022Bachelor of Science in Finance at William Paterson University
January 11, 2030 - May 1, 2019Qualifications
Fintech: Foundations, Payments, and Regulations
January 1, 2025 - January 14, 2026Cryptocurrency & Blockchain: An Introduction to Digital Currency
January 1, 2025 - January 14, 2026Bloomberg Market Concepts
November 1, 2021 - January 14, 2026The Credential of Readiness
September 1, 2020 - January 14, 2026Fintech: Foundations, Payments, and Regulations
January 1, 2025 - January 14, 2026Cryptocurrency & Blockchain: An Introduction to Digital Currency
January 1, 2025 - January 14, 2026Bloomberg Market Concepts
November 1, 2021 - January 14, 2026The Credential of Readiness
September 1, 2020 - January 14, 2026Industry Experience
Financial Services, Professional Services, Software & Internet, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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