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I am a highly adaptable and dependable administrative professional with over 15 years of combined experience in administration, client services, and executive support across banking, BPO, real estate, and international companies. I am known for my strong organizational skills, proactive communication, and ability to manage multiple priorities in fast-paced environments. I excel at coordinating complex schedules, preparing reports, and delivering practical solutions that keep operations running smoothly. I value collaboration, accuracy, and delivering excellent service to both clients and colleagues.…I am a highly adaptable and dependable administrative professional with over 15 years of combined experience in administration, client services, and executive support across banking, BPO, real estate, and international companies. I am known for my strong organizational skills, proactive communication, and ability to manage multiple priorities in fast-paced environments. I excel at coordinating complex schedules, preparing reports, and delivering practical solutions that keep operations running smoothly. I value collaboration, accuracy, and delivering excellent service to both clients and colleagues.

Joanette H. Bengzon

Marketer, Marketing Consultant, Product Marketer, +5

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I am a highly adaptable and dependable administrative professional with over 15 years of combined experience in administration, client services, and executive support across banking, BPO, real estate, and international companies. I am known for my strong organizational skills, proactive communication, and ability to manage multiple priorities in fast-paced environments. I excel at coordinating complex schedules, preparing reports, and delivering practical solutions that keep operations running smoothly. I value collaboration, accuracy, and delivering excellent service to both clients and colleagues.…I am a highly adaptable and dependable administrative professional with over 15 years of combined experience in administration, client services, and executive support across banking, BPO, real estate, and international companies. I am known for my strong organizational skills, proactive communication, and ability to manage multiple priorities in fast-paced environments. I excel at coordinating complex schedules, preparing reports, and delivering practical solutions that keep operations running smoothly. I value collaboration, accuracy, and delivering excellent service to both clients and colleagues.

Available to hire

I am a highly adaptable and dependable administrative professional with over 15 years of combined experience in administration, client services, and executive support across banking, BPO, real estate, and international companies. I am known for my strong organizational skills, proactive communication, and ability to manage multiple priorities in fast-paced environments.

I excel at coordinating complex schedules, preparing reports, and delivering practical solutions that keep operations running smoothly. I value collaboration, accuracy, and delivering excellent service to both clients and colleagues.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Administrative Officer at Freedom Furniture, Australia (via Bruntwork)

April 1, 2024 - July 1, 2025

Processed back-end customer exchanges and orders, prepared and submitted departmental delivery and order reports for consolidation, collaborated with customer service agents to resolve order-related issues efficiently, and coordinated timelines of deliveries and status of orders.

Administrative Officer at Axis Performance (via Bruntwork)

November 1, 2022 - March 1, 2024

Managed emails, client invoices, billing, and insurance documentation; ensured smooth office operations and accurate financial reporting; supported daily executive assistant functions for the CEO and VP.

Client Services Officer at Rodritech

May 1, 2021 - October 1, 2023

Oversaw customer service needs for heat pump servicing in Australia; supervised service technicians; prioritized urgent requests and serviced customers in a timely manner; reported service claims and daily tasks to upper management.

Appointment Setter at Henley Recoveries Group

January 1, 2021 - May 1, 2021

Conducted cold calls to potential clients regarding debt recovery services; updated tracker/monitoring of client database for follow-up calls; scheduled appointments and maintained lead/prospect pipeline; conducted research on potential clients.

Membership Travel Consultant at Sitel, Inc.

June 1, 2016 - December 1, 2019

Assisted Velocity Frequent Flyer members with account management, missing points claims, and redemption; delivered high-level customer service to members; conducted marketing/sales calls to promote membership products.

Executive Assistant to the VP at Philippine Estates Corporation

April 1, 2015 - April 1, 2016

Prepared memos, correspondence, and reports for the Office of the Vice President; coordinated board and stockholder meetings; centralized filing and document control; managed email and calendar; handled call management and urgent task reporting; office management and coordination with Legal Department.

Bid Manager – ASEAN / Bid Support Specialist at IBM

March 1, 2011 - April 1, 2015

Supervised bid support specialists handling software sales accounts; managed escalations; monitored team performance; processed orders, tracked deals, and prepared reports for North America accounts.

Account Officer at Development Bank of the Philippines

January 1, 2000 - December 31, 2008

Managed loan programs (SSS/CLF); handled inquiries for program availment; prepared reports and updates; conducted outreach programs for marketing and availments across branches.

Recruitment Specialist at Development Bank of the Philippines

January 1, 1995 - December 31, 1999

Handled overall recruitment of personnel; screening, interviewing, and assessments to ensure candidates were qualified and suitable for required positions.

Executive Assistant/Administrative Officer at Development Bank of the Philippines

January 1, 1992 - December 31, 1995

Provided secretarial/administrative support to the Senior Vice President; calendar and email management; appointment scheduling; preparation of memos/reports; follow-ups on urgent assignments; coordination with stakeholders.

Membership Travel Consultant at Sitel, Inc. (Virgin Australia)

June 1, 2016 - December 1, 2019

Assisted Velocity Frequent Flyer members with account management, missing points claims, and redemptions; delivered high-level customer service and conducted marketing/sales calls for membership products.

Executive Assistant / Administrative Officer at Development Bank of the Philippines

January 1, 1992 - January 1, 1995

Provided secretarial/administrative support to four top officers, calendar management, appointment scheduling, memos/reports, and follow-ups; coordinated with stakeholders and maintained office operations.