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I have strong written and spoken English, excellent organizational skills, and a high level of self-motivation. I am proficient with Excel, Google Sheets, PMS platforms, and remote collaboration tools, and I work reliably with a dedicated laptop and stable internet connection. My experience in customer service and operations has strengthened my problem-solving ability, professionalism, and attention to detail.…I have strong written and spoken English, excellent organizational skills, and a high level of self-motivation. I am proficient with Excel, Google Sheets, PMS platforms, and remote collaboration tools, and I work reliably with a dedicated laptop and stable internet connection. My experience in customer service and operations has strengthened my problem-solving ability, professionalism, and attention to detail.

Aishat Shittu

Production Manager, Data Analyst, Executive Producer, +2

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I have strong written and spoken English, excellent organizational skills, and a high level of self-motivation. I am proficient with Excel, Google Sheets, PMS platforms, and remote collaboration tools, and I work reliably with a dedicated laptop and stable internet connection. My experience in customer service and operations has strengthened my problem-solving ability, professionalism, and attention to detail.…I have strong written and spoken English, excellent organizational skills, and a high level of self-motivation. I am proficient with Excel, Google Sheets, PMS platforms, and remote collaboration tools, and I work reliably with a dedicated laptop and stable internet connection. My experience in customer service and operations has strengthened my problem-solving ability, professionalism, and attention to detail.

Available to hire

I have strong written and spoken English, excellent organizational skills, and a high level of self-motivation. I am proficient with Excel, Google Sheets, PMS platforms, and remote collaboration tools, and I work reliably with a dedicated laptop and stable internet connection. My experience in customer service and operations has strengthened my problem-solving ability, professionalism, and attention to detail.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Beginner

Language

English

Fluent

Work Experience

Virtual Operations & Data Management Manager at UrbanNest Short-Stay Services Ltd

February 1, 2022 - Present

Manage reservations, guest communications, and booking records for 764 short-term rental units, supporting 450–600 guests daily across multiple platforms. Maintain and reconcile high-volume datasets covering bookings, guest profiles, vendors, and financial transactions with strict accuracy. Update availability calendars, pricing, and listing content to ensure continuous occupancy at scale. Coordinate daily check-ins, check-outs, cleaning schedules, and maintenance activities involving dozens of service personnel. Track rental income, expenses, invoices, and payouts across hundreds of active units for financial and operational reporting. Prepare occupancy, revenue, and performance reports to support management decisions. Ensure data confidentiality, operational consistency, and compliance across a diverse property portfolio.